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Operational Excellence Requires A Culture Of Quality

Companies who don’t foster a path towards operational excellence within their workforce could find that their employees are less engaged and, ultimately, less productive. According to a recently released report, organizations that prioritize both employee engagement and a culture of quality are likely to experience an increase in productivity and customer satisfaction. Forbes reported that a global survey of over 5,000 people by workplace management platform Wrike found that employee engagement was high, with 91 percent of respondents claiming that they had a personal commitment to a company’s goals and its overall success.

David Bolton
By David Bolton on December 19, 2019
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Fresh produce at a produce market

Quality Matters: Why Healthy Lifestyles Rely On Supply Chain Management

The end of the year is nigh. Less than a month to go until we barrel into 2020 and, to quote one of Sweden’s finest musical exports, we are approaching the final countdown. This is always a difficult time of year for companies. There is a delicate balance to be struck during the holiday season, especially when it comes to maintaining quality standards in the workplace. Employees might be looking forward to the festive period and calendars are likely to be filled with social events and pre-booked vacations - all of which can become distracting.

David Bolton
By David Bolton on December 5, 2019
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Fireworks celebration

Why Celebrating 100 Years Of Quality Matters

Over the last decade, there has been a concerted effort by the quality community to raise awareness of the role that quality plays in both business optimization strategies and organizational growth. Quality is an ever-present part of life, and while the average person might not understand the impact that it has on their daily routine, the simple truth is that quality is often considered to be not only a benchmark for success but also a barometer for brand reputation and consumer trust.

David Bolton
By David Bolton on November 14, 2019
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Boxes marked 'Inspected Failed'

Quality Matters: Mislabeled Products and Supply Chain Audit

Companies that don’t factor in the need for a top-down culture of quality are likely to miss out on numerous opportunities for continuous improvement. Here at the ETQ Blog, the knowledge that quality matters is often our North Star. In fact, ETQ’s chief marketing officer Nina McIntyre was recently featured in Inc. magazine discussing how quality defines a brand, highlighting the vital importance of investing in the consumer experience.

David Bolton
By David Bolton on November 8, 2019
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