Quality Creates Perspective

QMS Internal Audit businessman
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Audits in the Time of Coronavirus

Travel is restricted, companies have moved to virtual work wherever possible, and the world is attempting to maintain some normalcy in the face of a global pandemic. While the long-term economic impact on supply chains has yet to be seen, there is still an obligation on the part of companies to attempt to maintain supplier quality activities, especially audits.



Top 5 Steps to Prepare for Hosting a Successful Quality Audit

We often hear, a picture is worth a thousand words, but we forget that a word is worth a thousand feelings. In just one word you can capture many different emotions, aspects, and memories. Take for example the word boat: maybe we remember that first time we went fishing with a family member or that time that seasickness ruined last year’s cruise. The emotions captured by a word depend greatly on our experiences and memories the word conjures.

By ETQ on July 23, 2020
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4 Stats That Show How Quality Management Impacts Product Recalls

This is the the latest in a series of blog posts detailing results from ETQ's 2020 industry trends and attitudes survey on the changing  role of quality as a strategic business initiative. When we started surveying businesses in the Life Sciences, Food & Beverage and Manufacturing industries, our goal was to get a better understanding of the state of quality management—not just in 2020, but over the next three to five years.

Chris Nahil
By Chris Nahil on May 5, 2020
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ETQ Salutes Customers Recognized for Their Pandemic Work

At ETQ, we spend a lot of time thinking about our “customers’ customer.” Today, in the midst of the Coronavirus pandemic, it is conceivable that some of our customers’ customers are, in fact, every single one of us. From life science and healthcare companies of all kinds delivering badly needed supplies and researching potential treatment and vaccine options, to “traditional” manufacturing companies modifying their production lines to build healthcare equipment, our respect and admiration for our customers grows daily.

Chris Nahil
By Chris Nahil on April 15, 2020
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Operational Excellence Requires A Culture Of Quality

Companies who don’t foster a path towards operational excellence within their workforce could find that their employees are less engaged and, ultimately, less productive. According to a recently released report, organizations that prioritize both employee engagement and a culture of quality are likely to experience an increase in productivity and customer satisfaction. Forbes reported that a global survey of over 5,000 people by workplace management platform Wrike found that employee engagement was high, with 91 percent of respondents claiming that they had a personal commitment to a company’s goals and its overall success.

David Bolton
By David Bolton on December 19, 2019
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