2023 Gartner Market Guide for Quality Management System Software

Download Guide
ETQ Reliance QMS pricing generating profit on graph

EQMS Enterprise Quality Management Software | ETQ Reliance®

A powerful and agile intuitive EQMS

A comprehensive EQMS system, ETQ Reliance® enterprise quality management software, brings together critical quality functions like document control, training management, audit management, CAPA, risk assessment, and more.


The benefits of ETQ Reliance EQMS

Systematizing and streamlining your quality practices with an Enterprise Quality Management System (EQMS), such as ETQ Reliance, helps you to improve your product and service quality, while reducing your risk of non-compliance.

EQMS solutions also allow businesses to build a foundation of quality data and advanced analytics to power your digital transformation.

Quality professionals looking at scrum-style post-its. EQMS systems replace manual quality processes


Make our EQMS your own, no coding required

Limitless flexibility—adapt our Enterprise Quality Management software to your specific quality processes:

  • Modify, expand or create new processes and apps using drag-and-drop with the codeless designer
  • Configure workflows, rules, forms, fields and keywords
ETQ Product Marketecture


Common data – anytime, anywhere

  • Linking and data inheritance ensure common data across all applications.
  • Industry standard integration methods connect the organization.


data—to make
the right call

Drive synergy throughout your organization by leveraging corporate data that exists outside the EQMS. Integrate with other enterprise applications, to share data, streamline data entry, reduce errors, automate cross-functional workflows, and enjoy a single source of truth for your quality information.

Aerial view of people walking around connected with lines to convey a network. An EQMS system helps make connections between the people and data in your organization.

Contextual Awareness

The right data for the right people

Leverage the platform to carry out actions such as:

  • Location, role and product-based filtering and security
  • Delegation and escalation
  • Amazon Web Services (AWS) field-tested security best practices

Lumileds Case Study

Kaizen Lights the Way

“Quality is one of our key differentiators and Reliance has played a key role in helping us live up to our quality ideals and commitment.” – Lumileds is the global leader in light engine technology

two hands forming a handshake

External Collaboration

Within your organization—or outside it—everyone can contribute

Internal and external parties seamlessly and securely contribute to common EQMS workflows in the cloud.

two mobile devices with ETQ Reliance EQMS software app running

Anywhere Access

Take quality into the field

Take ETQ Reliance on the road—on any device—knowing that you have access to real-time, quality data. When you can’t connect to Reliance, you can still work offline, syncing up with the EQMS when you are back online

  • Move between desktop and mobile devices while continuing to access Reliance. Whether you are at your desk or walking the factory floor, you always have quality at your fingertips.
  • Take advantage of taking pictures, recording voice memos or video, geo-location and working offline in remote locations with the mobile app.
  • With Reliance Mobile, users can create and edit documents, open documents using deep links, collect information for audits or other uses with the mobile device’s phone or audio recording functions, scan barcodes and QR codes, and send and receive push notifications and alerts. Reliance Mobile also features single sign on (SSO) with SAML and is AirWatch MDM certified.

ETQ Reliance platform capabilities


Web Services: RESTful APIs​

ETQ Reliance includes built in integration capabilities so you ensure that data can be exchanged with other systems quickly and securely, saving costs of manual effort and reducing risk of human error in forcing users to work across multiple siloed systems.


Make sense out of large amounts of data

Lets companies organize data by creating drag and drop analytics reports, create scheduled reports that drill down on data, filter data by relevant factors, and search data sets easily and efficiently.

Audit Trail

Capture changes as they occur

ETQ Reliance Audit Trail is built with accountability and traceability in mind. However, ETQ has gone further than simple audit trail logging and includes enhanced features that make it easier and more efficient for organizations to ensure compliance.


Take ETQ Reliance on the road—on any device

Knowing that you have access to real-time, quality data. When you can’t connect to Reliance, you can still work offline, syncing up with the system when you are back online.

Configuration Management

Make your EQMS applications your own

The combination of Designer (power in codeless application configuration), ETQScript (for when you need more involved configurations and Developer (for building new applications).

Administration & Security

Distribute ownership based on location

Allowing for configuration of each location in a centralized application.​ Configure by location or group, standardize applications and views based on user access level​. Set security access levels​.

Delegation & Escalation

Ensures that no project task falls through the cracks

Automates the process of delegating, escalating and tracking assignments so that time-sensitive issues and tasks are completed if the primary task owner is unavailable or assigns the task to a teammate.

A look into using ETQ’s EQMS

“An extremely powerful tool”

Adam Ryley, Global Quality Systems Leader, of Trane Technologies talks about the power of ETQ eQMS Software

What ETQ Reliance customers say:

Sadiq Eshaq, Technical Project Manager and Lumileds

As I became more familiar with ETQ Reliance, I realized that it’s more than just a quality system—it’s a platform to create new applications from scratch or, quite easily, ‘translate’ many older applications into the Reliance environment.

Sadiq Eshaq
Technical Project Manager, Lumileds
Fichier 1

Why not take a minute
to find out more about ETQ Reliance?

EQMS Solutions Frequently Asked Questions

What is an EQMS?

EQMS, which stands for Enterprise Quality Management System, is a quality management systems (QMS) whose functionality transposed from pen and paper to a purely electronic medium hosted privately in a data center or the public cloud to serve enterprise quality management needs.

How do you use an EQMS?

You can use an EQMS to assemble audit documents, alert on changes in productivity or acceptances, vet new suppliers, and more automatically. Although you can do this with a more traditional QMS, you can’t automate critical processes, incorporate advanced analytics, or respond to quality incidents in real-time.

How do you validate an EQMS?

Validation is the process of confirming your EQMS meets FDA and ISO regulatory requirements, where applicable. To validate, you’ll need to understand that your servers are correctly configured, your QMS works as designed, and the product has been tested and found to perform as expected. Your vendor should be able to walk you through much of the work necessary to qualify your EQMS under various guidelines.

Who needs EQMS software?

Every company with a business model that involves manufacturing or industrial processes can use enterprise quality management software. That’s because QMS is optimized towards functions such as instrumenting capital equipment, inspecting lots of finished goods, or responding to regulatory audits—functionality that forms the backbone of industrial and manufacturing organizations.

What are the types of quality management?

Quality management covers a variety of areas including document control, corrective actions, training management, risk management, nonconformance management, supplier quality, audit management and change management. An EQMS can usually handle all kinds of quality management within a single application suite. In addition, vendors can work with customers to provide custom functionality that may not exist within an out-of-the-box QMS product.

What are the benefits of using a quality management system?

Quality management systems enable higher product and service quality. This leads to fewer recalls, scrap and rework, as well as reduced warranty claims. An EQMS software that can interface with ERP, CRM, and manufacturing (MES) applications cam also use the data those systems generate help users draw see “hidden” trends and patterns to make better decisions faster.

Which is better—a cloud QMS or on-premises QMS software?

Cloud QMS has several advantages over its hosted and on-premise counterparts. With cloud QMS, companies can store a nearly infinite amount of quality data with no performance slowdown. Cloud QMS implementations also enjoy higher uptime and better security. Last, cloud QMS implementations receive constant updates and support, meaning they never become obsolete.

Can I integrate this QMS software?

Depending on your QMS vendor, you can integrate with nearly any kind of application. Common choices include ERP, CRM, PLM and MES. Depending on your application stack, your QMS may natively integrate with your existing software. If not, you may have to develop an integration or ask your QMS vendor for assistance.

How much does EQMS cost?

Costs depend on the number of applications implemented and the number of users who will access your system. The advantage of deploying an EQMS in the cloud is that it will receive constant updates, be dynamically scalable and highly secure, meaning your QMS remains future proof for as long as you maintain a relationship with the vendor.

Is this quality management system right for my industry?

Many QMS solutions are specialized on a per-industry basis. Some QMS systems are built specifically for life sciences, automotive manufacturers, food and beverage producers, and more. ETQ Reliance takes a broader approach. We’ve created a QMS system every industry can use, with specialized modules for specialized industries such as life sciences. That allows companies to cross-pollinate best practices from one industry to another, promoting a higher quality overall.

What does an EQMS do?

EQMS software provides document control, audit management, nonconformance handling, training management, risk assessment, and more. EQMS enhances these capabilities by providing features such as automation, advanced analytics, and machine learning. That allows users to respond to quality events in real-time while making better decisions supported by rich data.