ETQ, part of Hexagon, has been at the service of quality-driven leaders for 30 years.

Every day, we help people and organizations push further and make change happen by offering them the right technology and knowledge to manage risk and protect lives.

ETQ quality management employees

ETQ, part of Hexagon, a quality management leader, was created by people like you—quality professionals.

Our customers include the most influential companies worldwide——in all types of industries.

Whether you are seeking to streamline quality processes in your local organization or ensure your supplier quality around the world, we’ve got you covered.

ETQ is the leading provider of EHS, compliance and quality management software, trusted by the world’s strongest brands

When you invest in ETQ technology, you also invest in a relationship with a team of quality experts who stand behind your success.

Vick Vaishnavi

Vick Vaishnavi, Chief Executive Officer

Vick is responsible for leading the overall business strategy and operations of ETQ. As a seasoned business and technology leader, Vick has extensive experience guiding software and other technology firms to industry leadership and business growth.

Prior to ETQ, Vick was SVP and General Manager of the Global CEM business at Everbridge, a global enterprise SaaS company; CEO of Yottaa, a SaaS software company specializing in the ecommerce market; and CEO of Aveksa Inc., a leader in Identity and Access Management (IAM) software.  He also was CMO of BladeLogic, a global leader in data center automation.

Vaishnavi holds a Bachelor’s Degree in Electrical Engineering from the Indian Institute of Technology, Roorkee; a Master’s Degree in Computer Engineering from University of Massachusetts, and an MBA from Boston University Questrom School of Business.

John Taylor

John Taylor, Chief Technology Officer

As CTO, John oversees the strategic direction of ETQ Reliance. He brings over 30 years of experience building and leading engineering teams that enable customers and users to successfully use large scale IoT solutions that solve real business problems. Prior to ETQ, John led engineering and technology teams at PTC, Inc., Axeda Corp, and Questra, where he developed IoT software when it was an emerging market. John holds 12 patents.

Maureen Pienta CMO

Maureen Pienta, Chief Marketing Officer

Maureen is responsible for all aspects of marketing strategy, planning, and execution at ETQ. She brings more than 20 years of marketing and sales leadership experience with high growth organizations, and she is especially skilled at maximizing the marketing and sales dynamic to increase sales productivity. Maureen was the Vice President, Marketing and Demand Generation at Mimecast during the company’s period of explosive growth and IPO. She also held marketing leadership roles at Nuance, Bright Horizons, and Berkshire Grey. Maureen holds a BS in business administration and marketing from Stonehill College.

ETQ Quality management CPO Michelle Roccia

Michelle Roccia, CPC, Chief People Officer

Michelle is responsible for all employee engagement activity including talent acquisition, people management, corporate culture and organizational design. Previously, Michelle was Executive Vice President of Employee Engagement and Senior Vice President of Corporate Development at WinterWyman. She has held executive HR positions at technology companies Authoria and Centive. Michelle holds a Certificate in Human Resources Management from Bentley University and is a Certified Professional Coach (iPEC Program).

ETQ Quality management CFO Richard Russo

Richard Russo, Chief Financial Officer

Rick Russo is responsible for finance, accounting, strategy and M&A activities at ETQ. Prior to joining the company, Rick served at Epicor Software as SVP and Chief Accounting Officer and VP of Finance. Previously, he held various financial positions including Senior Director of Corporate FP&A at Solectron Corporation, a global electronics manufacturing company. Rick holds a BS in accounting from the State University of New York, Brockport.

ETQ Quality management CCO Steen Andersen

Steen Andersen, Chief Customer Officer

Steen oversees all customer experience teams including professional services, customer success, customer support and training programs. Prior to joining ETQ, Steen was Chief Delivery Officer with Quintiq (a Dassault Systèmes Company), Before Quintiq, Steen was Vice President, Sales and Professional Services at Deltek. Steen holds a Master of Science degree in Economics from Aarhus School of Business at Aarhus University in Aarhus, Denmark.

ETQ Quality management CRO Russ Mellot

Russ Mellott, Chief Revenue Officer

Russ leads sales operations, customer account management and indirect sales channels. Prior to ETQ, Russ was senior vice president and Chief Revenue Officer for Model N where he was responsible for revenue for commercial teams. Previously, he was vice president of software sales for Intelligrated. Before Intelligrated, he was senior vice president of sales for Epicor Software. He holds a BS in Computer Science from La Salle University.

James Fernandes

Jamie Fernandes, Chief Product Officer

As part of the ETQ executive team, Jamie is responsible for ETQ’s corporate strategy and long-term product direction. For more than 20 years, he has been instrumental in bringing new products and services to market, and creating new business and revenue streams for companies such as Mimecast, Sophos, and Sermo. Jamie earned a BA from Brandeis University and holds two patents.

Vick Vaishnavi
John Taylor
Maureen Pienta CMO
ETQ Quality management CPO Michelle Roccia
ETQ Quality management CFO Richard Russo
ETQ Quality management CCO Steen Andersen
ETQ Quality management CRO Russ Mellot
James Fernandes

Offices in US and Europe


Corporate Office

700 District Ave
9th Floor
Burlington, MA 01803
+1 (844) 293-3001

North America

Arizona Office

40 East Congress Street
Tucson, AZ 85701
Phone:+1 (415) 805-7777
Toll Free:+1 (844) 293-3001


Hexagon AB (Publ)

Lilla Bantorget 15 SE-111 23 Stockholm, Sweden
Phone: +46 8 601 26 20
Fax: +46 8 601 26 21

If you have questions,
feel free to ask our team!