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Life Sciences Compliance

Quality excellence—make compliance a strategic advantage

Automate your regulatory submission processes and complaints management system. ETQ Reliance® life sciences software for compliance and complaints handling consists of 2 powerful apps.

Closeup of female complaints handling system

Complaints Handling

Manage the investigation and resolution of regulatory complaints

ETQ Reliance’s Complaints Handling application gives life sciences companies comprehensive control over how customer complaints are handled, recorded, reported and tracked in compliance with FDA guidelines.

With a comprehensive complaints management system in place, companies can leverage complete and accurate information to track all parties involved in the complaint (customers, suppliers, specific products, partners) and then use that data to mitigate and prevent future complaints. 

  • Provide an electronic form for Electronic Medical Device Reporting (eMDR)
  • ETQ complies with Health Level 7 (HL7) individual Case Safety Report (ICSR) option for eMDR
ETQ Reliance life sciences software for compliance and complaints handling Microcentrifuge tubes in a rack

Automated eSignature Tracking

21 CFR Part 11 requirements including e-signature

The electronic signature capture requirements of companies in the life sciences world can be complicated and difficult to manage, track and report. ETQ’s 21 CFR Part 11 and Annex 11 compliant software with built-in audit trails and validation support is a closed system that allows companies to automate the process of associating an individual’s secure electronic signature with every step in the electronic records keeping process.

qms medical device worker

QMS Validation

Expedited validation with fewer disruptions

Validation for life sciences, pharmaceutical and medical devices companies is not an option. ETQ’s validation solutions make this mandatory process  fast, efficient and hassle-free. We offer two levels of validation support and services that reduce the time and expense associated with validation.


How QMS Software Can Prevent Costly Mistakes

Simple mistakes can cost life sciences companies millions of dollars in revenue and time spent resolving the problem. Clearly, quality management is vital to the product life cycle. Learn how leading QMS solutions can reduce those costs today.

Turn life sciences compliance requirements from an obligation to a strategic advantage

Meet computer system Validation requirements.

Validate configurations in a separate environment before promoting to production.

Electronically submit to FDA (eMDR).

Why not take a minute to find out more about ETQ Reliance.