Don’t confuse the QMS with QMS software.
A QMS is a set of processes and procedures — and many QMS are still based in pen and paper or ad-hoc spreadsheets. But organizations are increasingly digitizing quality management software, also known as eQMS Software.Â
Typical quality management software platforms are workflow-based and provide intelligent routing to move quality-related events through different areas of the business to ensure product or service quality.
Most QMS systems consist of a variety of applications, including:
- Document control
- Audit management
- Nonconformance tracking
- Corrective action
- Employee trainingÂ
However, more comprehensive QMS solutions encompass critical processes like supplier quality, quality events, and new product introduction (NPI).
Each designed to accomplish a specific task. For example:
- A document management application stores and organizes controlled documents.
- A corrective action (CAPA) application helps quality managers direct correction of nonconformances of all types.Â
- A training management software stores and distributes training data while tracking workers’ progress against the required courses to operate equipment and safely navigate the industrial environment.
A QMS also enables quality automation, which minimizes human error across repeatable processes and ensures quality throughout product and business life cycles for companies of any size. Quality automation is a dynamic process that deploys highly integrated technology solutions to improve organizational efficiency, reduce costs, deliver higher quality products, and better services across your organization’s business divisions.
Achieve Total Quality Management with a QMS
Total Quality Management is a management approach businesses can adopt to achieve long-term success through customer satisfaction. Under this approach, all members of an organization participate in improving processes, products, services, and the culture in which they work.