ETQ quality technology services leading to customer success with great customer experience

ETQ Customer Experience

Guiding you along your quality journey

ETQ customer experience toward quality technology services with colleagues shaking hands

Making you successful

Customer Success

For more than 25 years, we’ve helped our customers drive excellence through quality. When your quality journey begins, you are teamed up with a dedicated Customer Success Manager, who has only one goal in mind – your success.

Your Customer Success Manager guides you throughout your ETQ Journey, helping you achieve maximum value from your ETQ solutions.

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Learn when, where
and how you want

Academy Training

ETQ Academy enables you to get the most out of your ETQ Solution, from onboarding to continuously educating you in the use of ETQ solutions.

A summary of course-styles:

  • Certification
  • eLearning
  • Micro learning
  • Academy Live
etq success manager

Get up and running quickly


The ETQ Services team is a group of quality management experts rooted in over 25 years of know-how. Our certified consultants and PMP certified project managers all bring a deep knowledge of ETQ Reliance and implementation best practices to their client work.

Knowing that each organization has its own needs, we offer a variety of implementation approaches from a super rapid application deployment program (called “Super RAD”) to a fully customizable approach that is tailored to meet the most advanced enterprise application integration requirements.

Summary of services:

  • Remote configuration support
  • Data migration
  • Validation services
  • Integration with third party business systems
  • ETQ works with a network of worldwide business partners  to deliver successful implementations
ETQ quality technology services with lady supporting an ETQ Reliance customer online.

We are here to help,
all day, every day


24 x 7 x 365, we’ve got you covered. Whether you need assistance, support or questions answered, our support team is eager and happy to help.

  • A 24/7/365 Arizona-based team
  • Three levels of support plans
  • A rich knowledge base called Library
  • Peer-to-peer networking via Community
ETQ Community displayed on a laptop

Collaborate with your peers in our Quality Champion Community


ETQ Ambassadors have access to a unique community, a peer-to-peer network of Reliance customers, sharing real-life quality experiences. Explore a one-of-a-kind opportunity to exchange ideas, share experiences and ask questions with a group of quality industry leaders like you.

Our philosophy

Our Customer Experience teams allow you to enjoy the benefits of ETQ Reliance as fast as possible through our proven implementation method, built-in best practices, flexible configurations, and certified consultants. After go-live we are here to support you through 24/7 Support, Academy courses and Community collaboration.

Steen Andersen
Chief Customer Officer, ETQ
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Why not take a minute
to find out more about ETQ Reliance.