Corrective Action (CAPA) Application

Glitches happen.
Make sure they don’t
happen again.

Corrective action — it’s what drives continuous improvement.
Define, address and manage the root cause of a problem to prevent future issues.

Woman in white coat inspecting machine

Complete visibility and analysis

Take corrective actions by quickly discovering the root cause of an issue and implementing a corrective action plan.

Increase efficiency and productivity thanks to ETQ Reliance’s real-time operational dashboards that offer a thorough analysis of the corrective action process, thereby eliminating overlapping quality issues and accelerating resolution.

ETQ Reliance Corrective Action screen shown on tablet
ETQ Reliance CAPA Corrective and preventative action with corrective action process quality
ETQ CAPA program complete visibility with real-time operational dashboards
Two men discussing an issue in a plant

Continuous improvement

ETQ Reliance’s® Corrective Action enables all stakeholders to collaborate on systemic issues to effectively address, manage and resolve issues quickly to maintain a high level of overall quality.

By laying the foundation for effective root cause analysis and timely implementation, corrective action procedures play a key role in regulatory compliance and in the prevention of recurring quality issues.

Corrective Action Toolkit

Root Cause Analysis Checklist

With the proven tools in our Root Cause Analysis Toolkit, you’ll be able to improve quality in a structured and data-driven way. By knowing the true roots of any nonconformance, your organization will be able to inject quality steps further upstream in the product lifecycle, hopefully as early as initial product design. The Root Cause Analysis Toolkit gives you templates and guidance for using industry-standard tools such as:

  • Fishbone Diagrams
  • Pareto Charts
  • 5 Whys Analysis
Woman in hardhat addressing an issue n cabinet

Address recurring quality issues

ETQ Reliance’s Corrective Action app integrates with other apps such as Audit Management and Life Sciences Compliance.

Whatever the issue—nonconformance, customer complaint or audit finding—a corrective action can be launched from the appropriate app, guaranteeing process and global reporting uniformity as well as safeguarding compliance, customer satisfaction and brand reputation.

What do clients have to say
about ETQ Reliance?

Since adopting Reliance, Polaris has seen a significant increase in QMS user participation. Also, key KPIs are improving —a 50% reduction in CAPA resolution time and a 40% reduction in document revision time.

J.D. Pickett
Manager of quality and operational excellence, POLARIS
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ETQ Reliance Corrective Action Application allows users to prioritize, filter, track and execute corrective actions automatically

Supplier Corrective Action Request (SCAR)

Manage and address internal corrective actions. Adding the Supplier Corrective Action app also allows you to manage external SCARs.

Continuous improvement

The Corrective Action app allows all stakeholders to collaborate on systemic or recurring issues, and resolve them using a process-based approach.

Risk analysis

Drive long-term risk mitigation and improvement thanks to ETQ Reliance’s Risk Management app that allows you to measure, calculate and track risk.

Analysis and reporting

Real-time dashboards provide complete advanced analytics—collect and analyze all your quality-related data.

Guide book

Is Your Corrective Action Process Blocking Continuous Improvement

For companies struggling to keep up with constantly evolving regulations and standards, corrective action can stands in the way of continuous improvement.

Now that you’re here…

Why not take a minute
to find out more about ETQ Reliance.