Quality professionals know the value of automation. Minimizing errors that lead to defects, freeing up internal resources and optimizing collaboration can all have a significant impact on your bottom line and brand reputation. These are all key benefits of automated quality management software.
Quality Creates Perspective
A QMS Resource for Quality Champions: news, perspective and commentary on hot issues in quality and quality management.
ETQ Salutes Customers Recognized for Their Pandemic Work
At ETQ, we spend a lot of time thinking about our “customers’ customer.” Today, in the midst of the Coronavirus pandemic, it is conceivable that some of our customers’ customers are, in fact, every single one of us. From life science and healthcare companies of all kinds delivering badly needed supplies and researching potential treatment and vaccine options, to “traditional” manufacturing companies modifying their production lines to build healthcare equipment, our respect and admiration for our customers grows daily.
Meet Us in Miami for ETQ Quality Vision 2020
Here at ETQ, we’re looking forward to our trip to beautiful Miami! We’ve been working hard to make sure our upcoming events, Quality Leadership Forum and ETQ Quality Vision 2020, exceed your expectations. We can’t wait to share ideas and insights on quality and health and safety with you under the Florida sun. Quality is our mission. And we love that it’s your mission, too.
Four Steps Towards Sophisticated Quality Management
The following contributed article by ETQ's CTO Morgan Palmer was originally published on IndustryWeek. Palmer has been a thought leader in quality management technology for over 20 years and his position as the technical architect for ETQ makes him a key driver of innovation across the company's product line.
Operational Excellence Requires A Culture Of Quality
Companies who don’t foster a path towards operational excellence within their workforce could find that their employees are less engaged and, ultimately, less productive. According to a recently released report, organizations that prioritize both employee engagement and a culture of quality are likely to experience an increase in productivity and customer satisfaction. Forbes reported that a global survey of over 5,000 people by workplace management platform Wrike found that employee engagement was high, with 91 percent of respondents claiming that they had a personal commitment to a company’s goals and its overall success.
Report: Cyber Risk Must Be A Collective Responsibility In The Digital Supply Chain
Cyber threats may be an unintended consequence of our connected society, but companies who don’t see digital supply chain management as a collective issue are leaving themselves open to quality pain points.
Quality Matters: Why A Healthy Lifestyle Relies On Effective Supply Chain Management
The end of the year is nigh. Less than a month to go until we barrel into 2020 and, to quote one of Sweden’s finest musical exports, we are approaching the final countdown. This is always a difficult time of year for companies. There is a delicate balance to be struck during the holiday season, especially when it comes to maintaining quality standards in the workplace. Employees might be looking forward to the festive period and calendars are likely to be filled with social events and pre-booked vacations - all of which can become distracting.
IDC: Digital Transformation Will Change Everything In The Supply Chain
The ongoing digitization of society has made emerging technology the chief driver of change within existing work practices. This development can result in the idea that any technology that might turn a business optimization tool into a competitive differentiator is worth the investment.
ETQ Is Bringing Its Quality Vision To Miami
The holiday season is fast approaching but the ETQ team is looking past the annual festival of over-indulgence and digging out our Panama hats and patterned shirts. And while vice is the last thing on our mind, the opportunity to inspire quality excellence in sunny Miami is already firmly inked into our calendars.
Why The Hidden Costs Of Poor Quality Are More Dangerous Than The Visible Ones
Most companies are well acquainted with the “visible” costs of poor quality. But these are just the tip of the iceberg compared to the deeper and more intractable “invisible” costs lurking below the waterline. It behooves companies that value quality leadership to fully understand and account for these hidden costs or risk losing consumer trust, brand reputation and, ultimately, business value.
Why Celebrating 100 Years Of Quality Matters
Over the last decade, there has been a concerted effort by the quality community to raise awareness of the role that quality plays in both business optimization strategies and organizational growth. Quality is an ever-present part of life, and while the average person might not understand the impact that it has on their daily routine, the simple truth is that quality is often considered to be not only a benchmark for success but also a barometer for brand reputation and consumer trust.
Report: Regulatory Landscape Continues To Influence Product Recalls
Product recalls may be the least welcome part of the quality landscape, but companies that don’t put the right strategies in place to prevent these events happening are likely to keep repeating the same compliance and poor quality mistakes.
Quality Matters: Mislabeled Products, Supply Chain Audit and Harmful Strawberries
Companies that don’t factor in the need for a top-down culture of quality are likely to miss out on numerous opportunities for continuous improvement. Here at the ETQ Blog, the knowledge that quality matters is often our North Star. In fact, ETQ’s chief marketing officer Nina McIntyre was recently featured in Inc. magazine discussing how quality defines a brand, highlighting the vital importance of investing in the consumer experience.