David Isaacson, ETQ’s Vice President of Product Marketing, talks about the key challenges facing manufacturers, and the value of taking a quality-centered approach.
Building a culture of quality is key to helping organizations to thrive in 2023. Gartner has revealed that organizations with a strong culture of quality save an average of $337 million annually due to making fewer mistakes. This is due to improved productivity, increased customer satisfaction, and increased margins.
It's important to continue to invest in the most productive and efficient IT tools in an economic downturn.
Your organization is ready for a QMS. Perhaps your data is siloed, and you’re stuck using paper-based systems and manual processes. As business processes continue to grow more complex and regulations increase, you want to take action. But how to proceed?
The key to understanding big data’s potential is realizing it is only as valuable as the decisions made using it. Therefore, by monitoring data and understanding its patterns and trends, you can turn data into information and information into intelligence. It becomes the secret sauce that organizations use to outperform the competition and satisfy their customers.
What constitutes a culture of quality? Many will say, “you will know it when you see it!” And one of the best places to see a culture of quality is on-site with any Malcolm Baldrige Quality Award recipient.
Manufacturing has been undergoing a massive digital transformation. As a result, factories look very different from those of the past. Technology has facilitated efficiency in supply chain optimization, real-time feedback from intelligent sensors, and analytics to give managers the information they need to produce quality products at a lower cost.
The importance of integrating your QMS software with other enterprise systems. Strategically connecting business systems can help put quality at the forefront of your organization’s culture using the technology that teams outside of Quality already use daily.
Organizations today face many challenges that change how business is conducted. Businesses are buffeted from all sides by severe global issues such as supply chain disruption and skilled labor shortages.
As a quality professional, you’re constantly under pressure to cut costs, increase margins, respond to changing business needs, and exceed quality expectations for your organization and your customers. An investment in quality management could be the answer to the question, “how do we do things faster, smarter, and more efficiently?”
In highly competitive industries, product differentiation isn’t enough to win new customers and gain market share. It’s all about the customer experience; meeting or exceeding their expectations is the new path to growth. Your product or service is irrelevant if you don’t have loyal customers.
As a quality management professional, you know all too well that your world is in constant flux. With ever increasing customer expectations, a highly dynamic regulatory environment, and supply chains that are more disrupted than ever before, quality is under pressure on all sides.
