ETQ Innovation Excellence Award Finalists 2021

In today’s fast-paced manufacturing environment, empowered frontline workers are critical for maintaining high-quality standards and process efficiency. Strong connections between workers, processes and quality systems enable real-time decision-making, reduced errors and continuous improvement.

The ‘cost of poor quality’ (COPQ) refers to the costs incurred from producing defective products that don’t meet an organization’s minimum quality standards.