Case Studies

General Motors logo

General Motors Co. (GM): ETQ Reliance Boosts GM’s Continuous Improvement with Fast, Efficient EHS Compliance

General Motors Co. (GM) has a corporate vision of a future with zero crashes, zero emissions and zero congestion. This signifies its strong culture of environmental, health and safety (EHS) values in its company-wide working practices. GM also knows that it must continually improve these programs to lead in an era of dynamic regulatory changes and stronger compliance obligations.

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Lubrizol logo

Lumileds: Kaizen Lights the Way

Lumileds is the global leader in light engine technology. Prior to implementing ETQ Reliance, they used a host of siloed systems across “off the shelf” software, SharePoint, or staff-built software applications to manage their quality systems and processes.

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Lubrizol logo

ETQ Reliance: A Customized Solution Becomes a Standard Communication Tool and Creates Visibility and Improved Transparency

Lubrizol Corporation identified the need to improve the internal processes related to nonconforming product management.

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Celestica logo

Celestica Creates a Globally Harmonized Quality Management Solution with ETQ

Celestica is one of the world’s top electronics manufacturing services, with over 30,000 employees and 20 locations across 14 countries. With a strong focus on serving the world’s leading technology companies, Celestica provides an end-to-end supply chain solution for electronics manufacturing.

Find out how ETQ Reliance helped Celestica to harmonize their quality processes across their global organization.

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Rheem logo

Rheem Gets Innovative with ETQ Reliance

Rheem provides services for heating, cooling and water heating on a global scale and needs to be able to expand and change processes to meet business needs. The company utilized the flexibility and configurability of ETQ Reliance to develop and assist with new projects and applications. However, what Rheem needed was an automated way to develop new Reliance projects and applications. Learn how ETQ enabled Rheem to use the existing principles of Systems Development LIfe Cycle (SDLC) but with an innovative twist that allowed the company to move quickly in a fast-paced business environment.

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ETS logo

Educational Testing Service(ETS)

ETS is the world’s largest private, nonprofit educational testing and assessment organization. ETS has over 3,000 employees and does business in 150 countries.


Subway logo

Subway® Selects ETQ Reliance™ and Reaps the Benefits of Automation

SUBWAY®, as the largest restaurant chain in the world, needs scalable and flexible solutions to support ongoing growth. This case study explains why SUBWAY®chose ETQ Reliance, a platform that adapts easily to business change.

Learn how EtQ Reliance has provided SUBWAY® with a flexible solution that will grow with their company and scale to meet its future needs, in an automated and configurable solution that saves time and enhances the end user experience.

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Kimberly Clark logo

Kimberly-Clark Corporation Integrates Safety, Environmental, and Quality Workflows to Achieve Maximum Harmonization

Using ETQ as a platform, K-C was able to integrate their overlapping point solutions into a harmonized SEQ process. This is allowing them to completely eliminate system fragmentation and is resulting in global standardization for their organization.

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Kimberly Clark logo

Kimberly-Clark Streamlines Supplier Management with ETQ

Learn how K-C created a central and secure platform for supplier management by making contracts searchable across the organization and eliminating inefficiencies by implementing ETQ Reliance as their automated Quality Management System.

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FUJIFILM Manufacturing U.S.A., Inc Consolidates and Coordinates Processes Using ETQ

Since implementing ETQ Reliance™ web-based compliance management system, FUJIFILM has combined its external audits into an integrated continuous assessment, greatly reducing the cost to maintain registration to both ISO 9001 and ISO 14001.

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Carolina Beverage logo

Carolina Beverage Uses ETQ QMS for Streamlined and Effective Document Management

Carolina Beverage considers ETQ to be “easy to maintain and interface with.” Since implementing ETQ Reliance™, Carolina Beverage’s initial challenges have been effectively addressed. They now have almost all Standard Operating Procedures (SOPs) housed within the ETQ system and have removed all uncontrolled copies from their file server.

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Polaris logo

POLARIS Laboratories® Improves Quality System KPIs

POLARIS is an expert in helping customers address tough fluid analysis challenges by interpreting test results with the most accurate understanding of wear and performance concerns of their equipment.

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DiscGenics logo

DiscGenics® Automates their Quality Processes

DiscGenics was looking for a turn-key solution Quality Management System (QMS) that would support the company through pre-clinical and clinical trials, into commercialization.

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Cooper Tire logo

Cooper Tire Uses Flexibility of ETQ Reliance™ to Innovatively Implement Internal Audit Module

The flexibility of ETQ’s software enabled Cooper Tire to build a user-friendly solution that met their business needs exactly. Traditional solutions would simply not have provided them with the level of flexibility that they required in an Audits system—ETQ’s flexible platform enabled Cooper Tire to configure the Audits module to meet their requirements, without extensive programming or development.

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Herman Miller logo

Herman Miller Collaborates and Integrates Using ETQ

Herman Miller, Inc. (HMI), an international office furniture manufacturer, relies on ETQ to manage its entire document control system, including its supply chain management process. What was formerly a paper-based system, cumbersome and slow, is now efficient and instantaneous.

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Manitoba Harvest logo

Manitoba Harvest Automates Document Control

Manitoba recognized a need for an automated system to help them review documents, make revisions, file records and store all documents, while also cutting down on management time and efforts.

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Maple Leaf logo

Maple Leaf Farms Standardizes Enterprise-Wide with ETQ Reliance

Maple Leaf Farms is a fourth generation family-owned company. In 2009, with a goal of becoming a GFSI-certified facility and with the pending FSMA rule, it had begun to realize that document control and record keeping was a continuous and increasing challenge.

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Epicure logo

Epicure™ Gets Automated with ETQ Reliance™

Epicure needed a flexible solution that would enable it to ensure that the company’s unique processes could be recreated in an automated workflow. ETQ was able to meet this need by demonstrating its ability to be flexible without the need for programming knowledge or extensive configurations.

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Virginia Blood logo

Virginia Blood Services Fosters Automation Through ETQ Quality Management System

VBS was able to utilize ETQ’s out-of-the-box modules and utilities to automate many of their processes. Through use of ETQ’s flexible platform, the company was able to configure a new application, which efficiently managed and tracked a particular process. The automated QC application allows a more efficient daily QC process at the locations where these analyzers are installed.

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Implementing a Holistic Airline Safety Management System

Now, more than ever, airline carriers are required to demonstrate their commitment to numerous regulations — navigating these protocols can be challenging.

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SRC logo

SRC Takes Control of Its Documents with ETQ Reliance

SRC was handling its multi-divisional document flow via restricted folders and email chains. Inefficient processes caused work to be duplicated, employees to dedicate large amount of time to minor edits and important updates to be delayed. Learn how SRC leveraged ETQ's Reliance to automate and consolidate document workflows, diminish overproduction and streamline their document update process.

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Alcan logo

Alcan Aluminum Corp. Grows Their System with ETQ

ETQ has allowed Alcan to benefit from the automated transactions management and electronic delivery of documents, freeing up thousands of hours of administrative resources typically associated with the implementation and maintenance of a Quality System.

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Kay Automotive Graphics logo

Kay Automotive Graphics Selects ETQ Reliance™ to Automate Document Control

Kay Automotive Graphics uses ETQ to overcome business challenges—for example, preliminary Purchasing Requisitions, Paid Time Off (PTO) scheduling and any processes that require documented sign-off and routing like new equipment purchases, maintenance requests, expense reports and more.

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