Quality Management System (QMS) Software

In today’s market, the need to maintain a high level of quality is paramount to success. ETQ has developed a leading Quality Management Software solution that provides a holistic and scalable solution for automating processes, integrating business systems, and fostering collaboration and continuous improvement.

Why should I look at a QMS Software Platform

A QMS software platform provides a centralized means of managing and tracking your Quality Management System (QMS). Typical QMS software platforms are workflow-based, and provide intelligent rout- ing to move quality-related events through the different areas of the business to ensure quality assurance. Most QMS software platforms consists of document control, audit management, non conformance tracking, corrective action and employee training, however others will expand to more areas of the business, depending on the QMS needs of the organization.

Viewing Quality Management as a Global, Strategic Initiative in Businesses

Addressing the Evolution of Quality Management

Quality management is an evolving methodology in businesses today. ISO regulations such as ISO 9001:2015 have shifted the mind- set of quality to a more company-wide approach. Within increasing globalization and complexity of organizations today, maintaining a strong level of visibility and control over the quality management system requires a shift in the global view of quality. In addition, con- sumer’s exposure to quality has a direct impact on their product choices. Companies put quality at the forefront of their company strategy.

Creating visibility and control through QMS Software

With increasing focus on quality as a company-wide initiative, there is a need for solutions to help gain the needed visibility and control. Not only in being able to control their quality management process- es, but also having the visibility for a top-down view on the entire Quality Management System. In a global enterprise ecostystem, this can prove difficult. This is where QMS software becomes a critical component; having a software solution that provides the control, process automation, and reporting visibility to achieve quality man- agement system objective is key to success.

Rheem Customer Case study

Foster Continuous Improvement and Organizational Change

Quality Management isn’t just about process efficiency, it is about continuously improving and leveraging the data to make better, more informed decisions. ETQ has a robust set of solutions to provide visibility into the data, affect management of change, and help companies make better decisions

  • Robust Reporting and Analytics Solution, tied to all processes
  • Exception Alerts identifies criteria for real-time tracking of adverse events
  • Advanced Searching and Reporting Capabilities drill down on the data
  • Workflow enabled Change Management process promotes company-wide operational change

Traceability, from Event Detection to Event Correction.

ETQ Traceability Workflow Illustration

The power of ETQ’s QMS Platform is the ability to automatically integrate modules. Data is inherited from one process to the next, and you can launch a Corrective Action directly from any adverse event, and have the data traced back to its source. This way, you can view the entire history of an event, from the moment it was recorded to the moment it was resolved.

ETQ QMS Hub Illustration

Promote Visibility with an Integrated Quality Management Hub

Effective Quality Management integrates data from multiple business systems. ETQ is designed to enable multiple integration methods to connect to other systems within your organization. This integration enables Quality to be a Hub for all operational excellence within the business.

  • Reduce the time and cost of dual-entry by pulling data from existing production systems
  • Eliminate the quality gap by automatically converting defects identified in production systems into workflow based events in ETQ
  • Prevent poor data quality by selecting from existing data in external systems
  • Shorten inventory cycles by increasing efficiency of quality investigations in releasing products put on hold in production systems
  • Minimize risk in product releases by scanning systems for open Quality issues prior to release

Create Visibility through Risk Management in Quality Systems

With standards such as ISO 9001:2015 and others placing an increased focus on risk management, the concept of risk mitigation is becoming a more central focus for companies looking to automate their quality management system. ETQ’s quality management solutions are all built with quantitative risk management tools that allow companies to add risk to any process, calculate risk levels and take action based on risk results. They can also report on top risks, generate risk histories, and make better, more informed decisions to take risk-based preventive action on quality management system improvements.

Create Visibility through Enterprise Reporting

Part of any enterprise level quality management system is the ability to make improvements based on the data. However, making sense of the data without reporting is a challenge. To address this, ETQ is built with enterprise reporting and analytics tools that allow users to drill down on charts and reports, look for trends, search and filter data, and make calculated decisions on how to improve quality management within their organization. With Advanced reporting, analytics and filtering, you can create a global view on Quality Management and provide your team with a platform for initializing continuous improvement.

HydraMaster Logo

HydraMaster Manages Growth, Benefits from Integrated Tools Using ETQ Quality Management Software

HydraMaster credits ETQ Reliance™ with being “instrumental in their efforts to improve and grow their quality system and in raising credibility.” HydraMaster’s Quality Assurance Engineer, Eric Jacobson states, “With the implementation of ETQ, quality has grown from being just ‘the quality guys’ job, to a company-wide system for continual improvement.”

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