BURLINGTON, Mass. — May 11, 2020: ETQ, the leading provider of quality management solutions, announced today that it has been named Market Leader in the Quality Management Software category for the Spring 2020 Customer Success Report published by FeaturedCustomers, a leading customer success content marketing platform for B2B business software and services.
“We’re honored to receive this recognition from FeaturedCustomers,” said Nina McIntyre, Chief Marketing Officer, ETQ. “We’re committed to delivering customer solutions that bring to life the real-world value that leading organizations derive from quality management system software. As a trusted advisor to our customers, ETQ takes pride in the ability to help them actualize the impact quality delivers in increasing efficiency, reducing costs, boosting brand perception and growing revenue.”
FeaturedCustomers conducted a thorough evaluation of quality management software companies. It curated authenticated case studies, testimonials, and videos from across the web, telling a complete story of vendors in the quality management software space through real customer experiences. Rankings were determined by multiple factors including total number of customer success content, social media and market presence, vendor momentum based on web traffic and search trends, and additional data aggregated from online sources and media properties.
ETQ was selected for this recognition because it is highly rated by customers for consistently publishing high quality, vendor produced customer success content and curating quality customer references from multiple third-party sites. The Market Leader designation is awarded to vendors with substantial customer base & market share and enough customer success content to validate their vision. Leaders have the highest ratio of customer success content, content quality score, and social media presence relative to company size.
FeaturedCustomers, the world’s only customer reference platform for B2B business software & services, helps potential B2B buyers research and discover business software & services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day their platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB’s. For more information, visit their website.
ETQ is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 550 global companies, spanning industries including electronics, heavy industry, food and beverage, and medical devices, use ETQ to secure positive brand reputations, deliver higher levels of customer loyalty and enhance profitability. ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Only ETQ lets customers configure industry-proven quality processes to their unique needs and business vision. ETQ was founded in 1992 and has offices located in the U.S. and Europe. To learn more about ETQ and its various product offerings, visit www.etq.com.