ETQ Announces 2020 Innovation Award Winners

March 4, 2020

BURLINGTON, Mass. — March 4, 2020: ETQ, the leading provider of quality management and environmental health and safety solutions, today announced the 2020 finalists for The ETQ Innovation Excellence Awards. The award program celebrates customer creativity and ingenuity in implementing ETQ RelianceTM to drive measurable business improvement through leading automated quality and safety solutions. The finalists for this year’s awards all demonstrated significant achievement in the main award criteria, including:

  • Very high relevance to ETQ’s core quality and safety markets
  • Measurable and meaningful return on investment (ROI)
  • Demonstrated expertise in maximizing Reliance’s configurability and integration capabilities

The finalists will present their award applications at ETQ Quality Vision 2020, the company’s annual customer conference at the Hilton Miami Downtown in Miami, Florida, March 2 to March 6. The theme for this year’s conference is “Inspire Excellence.”

The 2020 ETQ Innovation Excellence Award Finalists are:

ETS – ETS’ mission is to advance quality and equity in education by providing fair and valid assessments, research and related services. ETS’s Innovation Award submission was based on its creation of a “Controls Module,” a unified system for maintaining operational readiness in advance of any new test administration. The Controls Module automated what was once a manual process for tracking, reporting, and rework and delivered real-time data for reporting with reduced costs and allowed the firm’s professionals and subject matter exerts to devote their time to more highly valued work.

United Airlines – United’s award entry involved the incorporation of machine learning algorithms into the regular Reliance workflow. Utilizing extensive quality and safety data collected in its Reliance systems, United developed several predictive models to match, improve, and standardize analyst processing. The predictive models work for 1) external communications during a standard workflow and 2) processing recommendations during an analyst review. For United, this means that its 24/7 operation remains uninterrupted by processes needed to deal with data flagged as questionable.

Varian Medical Systems – “Varian Requests” is a custom-built application in ETQ Reliance to handle requests and approvals to provide automated access to any application. Varian Requests allows users to initiate a request for ETQ application access, to setup roles within the ETQ QMS and to ensure every staffer undertakes the require training on the application before access approval is granted by the application “owner.” The module is simple, scalable and extendable and uses minimal to no coding. It can accommodate any changes in pre-configured Reliance solutions and applications, as well as new and highly configured Reliance elements.

“ETQ Vision 2020 provides us all – customers, partners, industry experts and ETQers – a forum to meet, to learn from each other, and explore business-drivers behind exemplary quality and safety,” said Robert Gremley, ETQ, CEO. “More importantly, however, we come together to find a path to changing the perception of quality as a barrier to efficiency to that of a genuine catalyst to continuous improvement and business excellence.”

About ETS

At ETS, we advance quality and equity in education for people worldwide by creating assessments based on rigorous research. ETS serves individuals, educational institutions and government agencies by providing customized solutions for teacher certification, English language learning, and elementary, secondary and postsecondary education, and by conducting education research, analysis and policy studies. Founded as a nonprofit in 1947, ETS develops, administers and scores more than 50 million tests annually — including the TOEFL® and TOEIC® tests, the GRE® tests and The Praxis Series® assessments — in more than 180 countries, at over 9,000 locations worldwide.

About United

United’s shared purpose is “Connecting People. Uniting the World.” We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United and United Express operate approximately 4,900 flights a day to 362 airports across six continents. In 2019, United and United Express operated more than 1.7 million flights carrying more than 162 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 791 mainline aircraft and the airline’s United Express partners operate 581 regional aircraft. United is a founding member of Star Alliance, which provides service to 195 countries via 26 member airlines. For more information, visit, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol “UAL.”

About Varian Medical Systems

At Varian, we envision a world without fear of cancer. For more than 70 years, we have developed, built and delivered innovative cancer care technologies and solutions for our clinical partners around the globe to help them treat millions of patients each year. With an Intelligent Cancer Care approach, we are harnessing advanced technologies like artificial intelligence, machine learning and data analytics to enhance cancer treatment and expand access to care. Our 10,000 employees across 70 locations keep the patient and our clinical partners at the center of our thinking as we power new victories in cancer care. Because, for cancer patients everywhere, their fight is our fight. For more information, visit and follow @VarianMedSys on Twitter.

About ETQ

ETQ is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 550 global companies, spanning industries including electronics, heavy industry, food and beverage, and medical devices, use ETQ to secure positive brand reputations, deliver higher levels of customer loyalty and enhance profitability. ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Only ETQ lets customers configure industry-proven quality processes to their unique needs and business vision. ETQ was founded in 1992 and has main offices located in the U.S. and Europe. To learn more about ETQ and its various product offerings, visit


Chris Nahil
781-488-5050 ext. 648