Leading QMS Provider ETQ Appoints Four Enterprise Software Veterans to Leadership Team
High-growth mode drives headquarters move to Boston
BURLINGTON, MA, December 5, 2018 — ETQ, the leading provider of Quality, Environment, Health and Safety (EHS) and compliance management software, today announced the appointments of Robert Gremley, CEO; Richard Russo, CFO; Nina McIntyre, CMO; and Brian Testa, VP of People Operations. With a complete leadership team comprised of executives each bringing deep experience in scaling high-growth enterprise software companies, ETQ is positioned for its next chapter of growth as the market for superior Quality, EHS and compliance management rapidly expands.
As part of the company’s growth strategy, ETQ has moved its headquarters to Burlington, Mass., an established technology hub in New England. Since the recent move, ETQ has increased the number of Massachusetts-based employees, bringing its worldwide workforce to more than 300 employees. The company plans to increase its local headcount in 2019, with a significant number of hires in product development, marketing and sales.
ETQ’s rapid growth is driven by mounting demand for quality processes as more organizations seek to positively define and secure their brand reputations while ensuring compliance. Macro-trends in industry – particularly the rise of industrial internet-of-things (IIOT) solutions, supply chain complexity, an ever-tightening regulatory environment and the drive for a competitive advantage – mean that organizations must use the insight-rich data generated by quality programs to inform critical business decisions. As more companies realize the tremendous business opportunities and risk mitigation afforded by Quality Management Systems (QMS), ETQ sees a U.S. target addressable market (TAM) of $4.8 billion in 2018. Furthermore, LNS Research projects the global annual market spend for QMS to grow at a 27 percent compound annual growth rate (CAGR) over the next three years.
As the QMS market grows, ETQ anticipates accelerated momentum in 2019 and beyond. For the third quarter (ended Sept. 2018), ETQ increased year-to-date sales of its software as a service (SaaS) solution, ETQ Reliance, by 67 percent over the prior year period. Today, the company serves more than 500 global organizations in a variety of market sectors – including Kimberly-Clark, L’Oréal, Novartis and Subway, and Boston-based companies such as Charm Sciences, E Ink and Ken’s.
Bob Burke, board member of ETQ and venture partner at TCV, said, “It’s exciting to have a company with all the assets that ETQ currently enjoys. Having ETQ’s combination of significant market opportunity, marquee customer base and leading technology means the company has boundless ways to grow and innovate. I believe that the exceptional team Rob has been assembling in Burlington will achieve even more success in the years to come.”
TCV is one of the largest providers of capital to growth-stage private and public companies in the technology industry. Since inception in 1995, TCV has invested more than $10 billion in industry-leading companies, including Airbnb, Alarm.com, Cradlepoint, Genesys, Netflix, Rapid7, Splunk, Spotify and Zillow.
“I could not be more proud to have the opportunity to lead ETQ as it enters this next, exciting chapter,” said Gremley. “Meeting the increasing regulatory burden is table stakes for companies across all industries. Industry leaders, however, recognize a much bigger opportunity achievable from a relentless focus on quality – as that focus drives brand, loyalty and profit. With our executive team in place, a great investment partner and our new Boston roots set, we are ready to scale our business and bring our solution to even more organizations worldwide.”
Under Gremley, Russo, McIntyre, Testa and the rest of the leadership team, ETQ is positioned to build on its pioneering position in the market, superior technology and expertise working with customers to help businesses draw maximum advantage from quality programs.
As CEO, Gremley oversees the overall business strategy and operations of ETQ. A career technologist, he has specialized in the application of software to optimize business processes, especially complex enterprise-level challenges. Prior to ETQ, Gremley was Group President of PTC’s Technology Platform Group where he helped build the firm’s market-leading technology platform for IIOT solutions. His experience in B2B enterprise software spans a wide array of software functions, including managing professional services, marketing and research and development. Gremley holds a BSME and MSME from Worcester Polytechnic Institute.
Russo brings more than 25 years of experience in the software and manufacturing industries to his role as CFO of ETQ. He comes to the company from Epicor Software Corporation, a high-growth global Enterprise Resource Planning (ERP) software company where he spent 10 years as SVP, Chief Accounting Officer and VP of Finance. Before that, he spent nine years in various financial positions including Senior Director of Corporate FP&A at Solectron Corporation, a $10 billion global electronics manufacturing company. Russo holds a BS in accounting from the State University of New York, Brockport.
McIntyre has more than 25 years of operational and executive leadership experience in high-growth tech businesses at a variety of scales from start-ups to public companies. She was previously CMO of ATG (acquired by Oracle), Carbonite and Newforma, as well as local start-ups Centive (acquired by Xactly) and Kubi Software. In addition, McIntyre served nine years in product development leadership roles at Lotus/IBM. She holds a BA from Brown University and a MBA from MIT Sloan.
As VP of People Operations, Testa is responsible for the company’s talent acquisition and people management, corporate culture and organizational design. Before ETQ, Testa was Vice President, Global People Operations at KBACE Technologies, a global SaaS software and services organization. There, he helped scale the organization and transition a successful sale to Cognizant. Testa has been a part of the Boston start-up technology landscape for the past 20 years. He holds a BS from Nichols College.
For more information on ETQ, visit the company's website. For those interested in joining the team, check out the careers page.
ETQ is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 500 global companies, spanning industries including automotive, biotech, food and beverage, manufacturing and medical devices, use ETQ to secure positive brand reputations, deliver higher levels of customer loyalty and enhance profitability. ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Only ETQ lets customers configure industry-proven quality processes to their unique needs and business vision. ETQ was founded in 1992 and has main offices located in the U.S. and Europe. To learn more about ETQ and its various product offerings, visit www.etq.com.