ETQ Customer Support
We’re here to help all day, every day
Choose the support plan that best suits your organization’s needs.
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Gold
Ideal for organizations with multiple locations across multiple time-zones
Platinum
Ideal for customers with the most stringent mission-critical requirements
Online Support Portal
Support Hours
24 X 7
24 X 7
Number of Certified ETQ ambassadors
5
10
Support Response Times
(2 – 8 hours)
(1 – 8 hours)
Access to New Releases, Patches and Hot-Fixes
With Priority
Academy
Academy Live
Community
Named Support Coordinator
Customer Conference Discount
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As I became more familiar with ETQ Reliance, I realized that it’s more than just a quality system—it’s a platform to create new applications from scratch or, quite easily, ‘translate’ many older applications into the Reliance environment.