Every nonconformance report, every CAPA investigation, every customer complaint requires meticulous documentation. The data needs to be accurate, standardized across sites and defensible during audits.
But the manual work involved in filling out these forms creates bottlenecks, introduces inconsistencies and drains productivity that could be focused on actually solving quality problems.
Reliance addresses this friction with Form Field Advisor, the natively embedded AI capability built directly into the platform. It delivers intelligent field recommendations that help teams complete forms faster and more consistently without disrupting existing workflows or compromising the accuracy and control quality professionals require.
AI Built Into Reliance and Your Quality Management
Form Field Advisor isn’t a separate tool or generic add-on. It’s embedded in the Reliance platform architecture, which means it inherits the same flexibility and configurability that makes Reliance adaptable to how your organization actually operates.
Reliance has always been designed to scale with your needs. You configure forms, workflows and data structures to match your processes, terminology and compliance requirements. Form Field Advisor works the same way:
- Admins control exactly where and how the capability gets applied using existing Designer tools
- It’s configured at the form level for specific fields where intelligent recommendations drive the most value
- You can apply it across Core applications like CAPA and Document Control or within the Nonconformance application set
- It helps ensure compliance with your data governance policies and tailor usage to business needs
The AI learns from your organization’s historical form data, not generic models and improves suggestions over time. Not only that, it never uses other customer data in training, securing your proprietary data. When it suggests a field value, that recommendation reflects how your teams have classified similar issues in the past. It speaks your language because it’s trained on your quality data.
Practical Automation Where You Work
Form Field Advisor delivers three capabilities that improve daily execution without requiring teams to change how they work:
- Smart recommendations based on your organization’s historical data
- Confidence scoring that keeps users in control with transparent explanations
- Seamless integration within existing forms so teams can start using it immediately
Smart recommendations based on your organization’s historical data
After a user enters contextual information like a problem description, Form Field Advisor analyzes that input against closed historical records to identify patterns. It then generates field recommendations for structured fields like drop-downs, checkboxes and lists.
The system becomes increasingly accurate as it learns from each interaction. Users get suggestions that align with established classification standards, reducing variability in how teams categorize nonconformances, assign priorities or identify departments across different sites and shifts.
Better data standardization leads to better analytics built on cleaner, more consistent data.
Confidence scoring keeps users in control with transparent explanations
Every recommendation comes with a confidence level and clear reasoning. Users see exactly why Form Field Advisor suggested a specific value, including how many similar historical records supported that recommendation.
Key transparency features:
- Intuitive color-coding highlights areas of uncertainty where human review is most valuable
- Transparent explanations show the reasoning behind each suggestion
- Users can accept, reject or override any recommendation with a single click
Throughout it all, you stay in the loop. Form Field Advisor combines AI efficiency with human judgment for optimal outcomes. Users retain full control over data collection and what gets submitted.
Seamless integration within existing forms so teams can start using it immediately
There’s no separate interface to learn. No context switching between systems. Form Field Advisor appears as an action button directly on the forms your teams already use. This comes with the following implementation advantages:
- No workflow redesign needed when configuring on existing forms
- Inline recommendations positioned right where users need them
- Minimal change management across the organization
- Immediate productivity gains without implementation complexity
Users can review, accept or modify suggested values and continue with their normal process. This embedded approach means faster adoption and immediate value.
The Bigger Picture
We’re systematically adding AI capabilities across the platform to make quality management smarter at every level. Form Field Advisor is just one part of it.
More embedded capabilities are coming throughout 2026, each designed with the same principles of practical automation that enhances rather than replaces human expertise, transparency that builds trust and flexibility that adapts to how you work.
Your QMS gets more intelligent over time while maintaining the configurability and control that made you choose Reliance in the first place. The platform evolves with your needs because that’s how it was designed from the beginning.
If you’d like to see Form Field Advisor in action, set up some time to schedule a demo. We’re more than happy to create a demo catered to your specific needs.
