Nonconformance Handling

Reduce cost of quality through nonconformance tracking

The ETQ Reliance Nonconformance Handling solution helps you identify materials that do not conform to specifications, identify the cause of the nonconformance, and initiate action to properly disposition the material. The Nonconformance Handling solution can be easily linked to a planned deviation, a supplier corrective action, risk assessment and other actions to ensure your QMS is agile and adaptable. ETQ Risk Assessment tool to link risks to the nonconformance and builds a history of risk on a product, supplier or production line.

ETQ Reliance Nonconformance Handling

The ETQ Reliance Nonconformance Handling solution helps you identify materials that do not conform to specifications, identify the cause of the nonconformance, and initiate action to properly disposition the material. The Nonconformance Handling solution can be easily linked to a planned deviation, a supplier corrective action, risk assessment and other actions to ensure your QMS is agile and adaptable. ETQ Risk Assessment tool to link risks to the nonconformance and builds a history of risk on a product, supplier or production line.

  • Record all relevant product information
  • Generate workflows, such as corrective action, that link directly to the original nonconformance
  • Integrates with risk management tools to identify and mitigate risk
  • Quality alerts can be setup to automatically monitor repeated nonconformances

Identify defects and act

  • Record and track any nonconforming materials
  • Identify costs and other pertinent information about the defect
  • Collect information on suppliers, customers and others connected to the defect

Flexible intelligent workflow

ETQ Reliance workflow-based processes in all QMS solutions allows you can set due dates, escalations and notifications that conform to your processes to ensure that materials are managed quickly, consistently and efficiently.

Link to other processes

Link deviations to any nonconformance records, open action items to handle sub-activities, or launch corrective actions, directly from the nonconformance forms.

How Nonconformance Management Software Works

ETQ Reliance nonconformance management is designed to manage and track any nonconforming materials within your system. It allows you to identify defects from production, record the relevant information about any materials that do not conform to the specification, and create or add deviations to the nonconformance. For events that are critical, you can not only record information on cost, customer, supplier and product information, but you can also determine the disposition type needed. Any nonconformance that is critical can also be linked to a Corrective Action and investigated. Nonconformance management in ETQ Reliance means that you have complete visibility into compliance to specifications, and seek to reduce the overall cost of compliance.

The ETQ Reliance nonconformance software solution is closely linked to the Corrective Action module in that you can easily launch a corrective action directly from the nonconformance management software module. From the module, you can identify the product, supplier or material information on the nonconformance, then determine the nature of the defect and whether a deviation needs to be applied. If you need to issue a corrective action, you can simply launch one directly from the form and inherit all the information related to the nonconformance.

Once a corrective action is launched and a plan is put in place, you can link this information back to the form within the nonconformance software module, and determine a disposition type—scrap, rework, rebuild or other actions. You can also close the loop on your nonconformances by initiating change management processes to improve design, change processes or realign production to ensure there is no recurrence of the nonconformance.

Learn how hundreds of leading organizations drive quality with ETQ

Discover what "Quality Creates" for your organization with a customized demo targeted to your specific needs.