Safe Quality Foods Institute Introduces EtQ to Address Customer Service Needs
ARLINGTON, VA (11-07-11): The Safe Quality Food Institute (SQFI), a division of the Food Marketing Institute, introduced a new vendor partnership that will enhance the infrastructure of the SQF assessment process. SQFI selected EtQ, the maker of quality and EHS management and compliance software, as its new assessment database provider, in order to streamline and improve the customer service experience for users.
“Since its inception, SQFI has been committed to making it easier for our clients to manage the quality of their respective compliance systems,” says Robert Garfield, senior vice president for the Safe Quality Food Institute. “SQFI’s selection of EtQ is another example of how we will strive to meet companies’ needs across the areas of auditor traceability, notifications and certification.”
New program attributes include improved auditing forms for internal functions and systems to track and report on nonconformance cases with greater ease. SQF users can expect to compare multiple reports among sites within their companies as a better means to measure performance. In addition, these attributes and financing will be hosted under one user-friendly interface.
As an introduction, EtQ will host a breakout session on Nov. 10 at the 2011 SQF International Conference. During “The Power of Data: An Inside Look at the New SQF Data Management System,” Chief Technology Officer of EtQ Morgan Palmer and Senior Business Director of SQFI John Schulz will detail the new auditing system and functionality that will better serve all users.
About Food Marketing Institute (FMI)
Food Marketing Institute (FMI) conducts programs in public affairs, food safety, research, education and industry relations on behalf of its 1,500 member companies — food retailers and wholesalers — in the United States and around the world. FMI’s U.S. members operate approximately 26,000 retail food stores and 14,000 pharmacies. Their combined annual sales volume of $680 billion represents three-quarters of all retail food store sales in the United States. FMI’s retail membership is composed of large multi-store chains, regional firms and independent supermarkets. Its international membership includes 200 companies from more than 50 countries. FMI’s associate members include the supplier partners of its retail and wholesale members. www.fmi.org
About Safe Quality Food (SQF)
the world as a rigorous, credible food safety management system. It is the only certification system recognized by the Global Food Safety Initiative (GFSI) that offers certificates for primary production, food manufacturing, distribution and agent/broker management. This enables suppliers to assure their customers that food has been produced, processed, prepared and handled according to the highest possible standards, at all levels of the supply chain. Additionally as a division of the Food Marketing Institute (FMI), the SQF program incorporates continual retailer feedback about consumer concerns. This information is passed on to SQF certified suppliers, keeping them a step ahead of their competitors. www.sqfi.com
EtQ is the leading Quality, EHS, Operational Risk and Compliance management software provider for identifying, mitigating and preventing high-risk events through integration, automation and collaboration. At the core of EtQ’s framework is a compliance management platform that enables organizations to implement best-in-class compliance processes configured to meet their existing processes, create new compliance processes and automate and control their compliance ecosystem. EtQ’s product lineup includes Reliance™ for enterprise organizations and Verse Solutions™ for mid-sized businesses. EtQ was founded in 1992 and has main offices located in the U.S. and Europe. To learn more about EtQ and its various product offerings, visit www.etq.com or blog.etq.com.
For more information about EtQ, please visit www.etq.com, or to schedule a virtual demo, contact EtQ Inc., at 800-354-4476 or 516-293-0949, or e-mail us at email@example.com.
EtQ is a trademark of EtQ Management Consultants, Inc. All other product names and company names are trademarks or registered trademarks of their respective owners.