ETQ COVID-19 Policy


Updated March 12, 2020

As the coronavirus (COVID-19) continues to spread globally, we at ETQ have a heightened awareness of our responsibility to our employees, customers, and partners during this important time. Each one of us has a role to play in preparing ourselves for potential disruptions and upholding our duty to help prevent further outbreaks. If we each do our part, we can help lessen the risk for everyone.

While this is a developing situation, we have enhanced our initial safety precautions including restricting all travel, instituting a mandatory global remote work policy, replacing all in-person events that have been scheduled to take place over upcoming weeks with digital experiences, asking our employees to practice “social distancing” to protect themselves and their surrounding communities, and asking all employees to seek immediate medical attention if they feel ill. We are monitoring the situation around the clock and will continue to update our approach as information becomes available from the World Health Organization, Centers for Disease Control, and local authorities.

Rest assured that ETQ follows a 27001 framework which includes robust business continuity planning for the current and potential risk associated with COVID-19. This means ETQ will avoid any disruption to our internal business operations including support of our products and services, ensuring we will continue to deliver on current and planned customer engagements, producing and delivering software updates and continuing to drive value for our customers in the ways they’ve grown to expect.

Certainly, these steps are designed to protect our employees, customers, and partners, but we also know that the steps we collectively take are helping our communities as a whole. These preparations are important on an individual level but they can also have an impact on our society, such as our elderly neighbors, our hospital caretakers, and those who lack the resources or time to prepare themselves, all of whom may be counting on us during this time.

We'll provide further updates here as things evolve. In the meantime, thank you for your continued support and ensuring the safety of those around you.