Quality professionals know the value of automation. Minimizing errors that lead to defects, freeing up internal resources and optimizing collaboration can all have a significant impact on your bottom line and brand reputation. These are all key benefits of automated quality management software.
Quality Creates Perspective
A QMS Resource for Quality Champions: news, perspective and commentary on hot issues in quality and quality management.
Elevator Pitching: How to Talk to C-levels about Quality Management
They call it the "elevator pitch". I find that kind of a silly notion, like you would be waiting in the lobby to ride the lift with any executive who pops in for work around 11am-ish. I would personally thinking you would come off a bit like a stalker, talking business when the guy is still on his first latte. I had a guy try to pitch to me in the bathroom once - it didn't go over well.
Using Three ISO Standards to Benchmark QMS and EHS Convergence
Last week, I took a lighter turn on things, talking about the lighter side of ISO. Some of the more interesting ISO standards out there, like shoe size, traffic lights, and snorkeling etiquette. I also posted a poll on the "state of the standards", and here are the results.
Quantitative Risk Assessment in HACCP Plans – Decisions, Decisions…
Last week, I spoke about how to set up a Risk Matrix and the considerations on how to determine risk scales. I mentioned how Risk methods provide the objectivity needed for many organizations, but a team is need to ultimately make the decision.
Risk Assessment: Creating a Risk Matrix
In this day and age, Risk is the biggest buzzword in the compliance industry. We've talked about it, you can't go anywhere without hearing about it, and everyone's got a Risk-Based solution. We can no longer rely purely on "gut instinct" to execute on events, whether Quality, Financial, Social or similar areas. The world moves too fast, and one misstep can make or break you as a business. Risk provides the objective metric to help the decision-making process. But, you need to know how to use risk.
HACCP for Medical Device and Pharmaceuticals
I recently was speaking to a group of folks on the different ways to mitigate risk. While this may not seem like "exciting" dialogue, it actually provoked an interesting thought - while many organizations interpret Risk factors differently, it seems that from one industry to the next, they tend to use a singular method. One group uses FMEA exclusively, another uses HFACS or some human error risk, another uses HACCP, and so forth.
Making Change: How Quality Management Fits into Change Management
I love my smartphone. I'm not ashamed - I marvel at the concept of having information at my fingertips. And the smartphone companies know I love them, which is why they proceed to launch a new smartphone every six months. As soon as I get the latest technology, the "next big thing" is only a few months away. Companies like Apple seem to introduce a new product version just as soon as the seasons change. This had me wondering about their product lifecycle, and how post-market information makes its way around the company to influence the next release. This is Change Management.