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Quality Management Software Solutions for Technology |
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The High-Technology industry is a fast-paced, highly competitive market. As a result, the need to rapidly develop new products and technologies, while reducing production cycles and improving quality is ever increasing.
Companies in technology
must maintain compliance
to their quality initiatives,
such as
ISO 9000
and ISO
14001. Having a system
that is able to meet these
requirements, while maintaining
flexibility to adapt to
rapidly changing business
process is key. EtQ has
developed a quality
management software
system for technology that
allows for advanced workflow
and business process management,
and enterprise reporting
capabilities to help companies
stay ahead of the curve.
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Challenges
Facing the Technology Industry |
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Collaborative,
Enterprise Environment
Large technology industries with
multiple divisions typically have
independent, hybrid systems in
place. Bridging the gap between
these systems is inefficient in
the long-term, and ultimately
will require expensive customizations
to link the enterprise. Re-routing
documents, meeting to discuss
integration strategy, and IT man-hours
in customizations result in lost
time and money. EtQ's
Quality Management Software
is designed to incorporate the
whole enterprise in collaborating
at the enterprise level, while
maintaining each division's independent
business workflow.
The result is a unified Quality
Management system that allows
for each division to collaborate
with the enterprise.
Unified
Quality Process
Too often, business processes
are disconnected, with complaint
handling forms, SOPs and the like
not connected to the next phase
in the record's life cycle. EtQ's
Quality Management Software
allows the process to be linked
automatically and intelligently.
Complaint
handling forms are assessed,
investigated, and opened as a
Corrective
Action if needed. SOPs are
linked to the employee
training database, and assignments
are sent. Risk
Assessment tools assess the
risk of records throughout the
process. This unified process
for handling Quality
Management issues results
in an efficient system, where
no time is lost and no problem
overlooked.
Business
System Integration
As more and more business systems
are implemented in a technological
organization, the ability to communicate
between these systems becomes
difficult. As a result, crucial
processes are disjointed and often
rely on manual "jumping"
between systems, which can lead
to inefficiencies in the process.
EtQ's
Quality Management Software
features a robust integration
layer that allows for information
to be passed to and from external
systems, widening the scope of
the quality process to include
ERP, MRP, MES and other business
systems.
Advanced
Search and Reporting
Having a system store your documents
and records is often not enough
to ensure quality within a business.
The ability to rapidly retrieve
documents and generate reports
on the state of the quality operations
is a key need within the technology
industry. EtQ's
Quality Management Software
features advanced tools to search
for documents, create custom views
within the application, and generate
template or ad-hoc
reports. |
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