Companies in technology must maintain compliance to their quality initiatives, such as ISO 9000 and ISO 14001. Having a system that is able to meet these requirements, while maintaining flexibility to adapt to rapidly changing business process is key. EtQ has developed a Quality Management System for technology that allows for advanced workflow and business process management, and enterprise reporting capabilities to help companies stay ahead of the curve.
Challenges Facing the Technology Industry
Collaborative, Enterprise Environment
Large technology industries with multiple divisions typically have independent, hybrid systems in place. Bridging the gap between these systems is inefficient in the long-term, and ultimately will require expensive customizations to link the enterprise. Re-routing documents, meeting to discuss integration strategy, and IT man-hours in customizations result in lost time and money.
EtQ's Quality Management Software is designed to incorporate the whole enterprise in collaborating at the enterprise level, while maintaining each division's independent business workflow. The result is a unified Quality Management system that allows for each division to collaborate with the enterprise.
Business System Integration
As more and more business systems are implemented in a technological organization, the ability to communicate between these systems becomes difficult. As a result, crucial processes are disjointed and often rely on manual "jumping" between systems, which can lead to inefficiencies in the process. EtQ's Quality Management Software features a robust integration layer that allows for information to be passed to and from external systems, widening the scope of the quality process to include ERP, MRP, MES and other business systems.
Advanced Search and Reporting
Having a system store your documents and records is often not enough to ensure quality within a business. The ability to rapidly retrieve documents and generate reports on the state of the quality operations is a key need within the Technology industry. EtQ's Quality Management Software features advanced tools to search for documents, create custom views within the application, and generate template or ad-hoc reports.