ETQ Reliance

QMS software designed with agility in mind

We believe that a quality management system should adapt to you—not the other way around.

That’s why, for over 25 years, we’ve successfully helped companies—large and small—reach their quality goals.

Not your typical QMS software

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40 easy-to-use applications

An award-winning and streamlined user experience for all quality processes

icon showing stacked reversible layers

An agile platform

A mighty engine with the agility to adapt to your business, now and in the future

Cloud-based-saas

Cloud-native
SaaS

The security, flexibility and IT management power only available in a leading-edge cloud solution

ANNOUNCING RELIANCE NXG

The Next Generation of World’s Best Quality Management System

ETQ Reliance NXG

The Cloud-native and analytics-driven QMS software solution is a catalyst for innovation and digital transformation

Most popular
applications:

Document Control
Audit Management
Corrective & Preventive Action (CAPA)
Nonconformance Management
21 CFR Part 11
PPAP (Production Part Approval Process)
Supply Chain Quality

Document Control

Quality is having all your docs in a row

  • Collaborative Cloud-based document control.
  • Create, distribute and archive all controlled documents in a single location—anytime, anywhere.
  • Define workflow for procedures and processes—draft, review, approve and make controlled changes.
  • Integrate with other ETQ Reliance® apps—for an overall view of your entire quality process

Audit Management

Let the system deal with audit-related stress

  • Effective and automated— all components of your audit management system in a single location
  • Always audit-ready thanks to complete visibility and control over audit processes, and local and remote access to information
  • Streamlined phases for audit scheduling, assigning, executing and reporting
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality process

Corrective & preventive action (CAPA)

Glitches happen. Make sure they don’t happen again.

  • Quickly and automatically address adverse events
  • Improve accountability and visibility
  • Prioritize, filter, track and execute both internal corrective actions and those involving external suppliers (SCAR).
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality management process

Nonconformance Management

Quality builds brands

  • Manage and track all nonconformities
  • Enforce review and approval workflows
  • Keep track of any deviations from start to completion
  • Integrate customer feedback into nonconformance handling processes
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality management process
  • Integrates with 3rd party systems (e.g. SAP, Oracle)

21 CFR Part 11

Comply with 21 CFR Part 11 requirements including e-signature

  • Capture users’ electronic signatures for each step in the compliance management process
  • Securely bind the authenticated user’s electronic signature automatically
  • Ensure that the user has signed onto the system and exposed their signature via the forced authentication process

PPAP (Production Part Approval Process)

Build trust in suppliers—quality hinges on it

  • Get on the same page—clearly define customer requirements and supplier specifications
  • Effectively manage the approval process for changes to products and processes
  • Enhance your supplier relationship —improve communication and offer quality products—and increase confidence in the supplier’s management systems.
  • Integrate with 3rd party systems (e.g. SAP, Oracle)

Supply Chain Quality

See, solve and strengthen quality across your supply chain.

Suppliers are crucial to your business success; make them an accountable partner in your business processes by automating control and visibility over your supply chain.

  • Minimize risks from the high cost of poor supplier quality
  • Monitor supplier compliance
  • Track supplier goods in real-time
  • Manage nonconformances, delayed delivery
  • Collect supplier rating information
Document Control

Document Control

Quality is having all your docs in a row

  • Collaborative Cloud-based document control.
  • Create, distribute and archive all controlled documents in a single location—anytime, anywhere.
  • Define workflow for procedures and processes—draft, review, approve and make controlled changes.
  • Integrate with other ETQ Reliance® apps—for an overall view of your entire quality process
Audit Management

Audit Management

Let the system deal with audit-related stress

  • Effective and automated— all components of your audit management system in a single location
  • Always audit-ready thanks to complete visibility and control over audit processes, and local and remote access to information
  • Streamlined phases for audit scheduling, assigning, executing and reporting
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality process
Corrective & Preventive Action (CAPA)

Corrective & preventive action (CAPA)

Glitches happen. Make sure they don’t happen again.

  • Quickly and automatically address adverse events
  • Improve accountability and visibility
  • Prioritize, filter, track and execute both internal corrective actions and those involving external suppliers (SCAR).
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality management process
Nonconformance Management

Nonconformance Management

Quality builds brands

  • Manage and track all nonconformities
  • Enforce review and approval workflows
  • Keep track of any deviations from start to completion
  • Integrate customer feedback into nonconformance handling processes
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality management process
  • Integrates with 3rd party systems (e.g. SAP, Oracle)
21 CFR Part 11

21 CFR Part 11

Comply with 21 CFR Part 11 requirements including e-signature

  • Capture users’ electronic signatures for each step in the compliance management process
  • Securely bind the authenticated user’s electronic signature automatically
  • Ensure that the user has signed onto the system and exposed their signature via the forced authentication process
PPAP (Production Part Approval Process)

PPAP (Production Part Approval Process)

Build trust in suppliers—quality hinges on it

  • Get on the same page—clearly define customer requirements and supplier specifications
  • Effectively manage the approval process for changes to products and processes
  • Enhance your supplier relationship —improve communication and offer quality products—and increase confidence in the supplier’s management systems.
  • Integrate with 3rd party systems (e.g. SAP, Oracle)
Supply Chain Quality

Supply Chain Quality

See, solve and strengthen quality across your supply chain.

Suppliers are crucial to your business success; make them an accountable partner in your business processes by automating control and visibility over your supply chain.

  • Minimize risks from the high cost of poor supplier quality
  • Monitor supplier compliance
  • Track supplier goods in real-time
  • Manage nonconformances, delayed delivery
  • Collect supplier rating information

Codeless Adaptability

See for yourself what everyone's talking about

Match your quality environment with ETQ’s QMS software in minutes

What customers say:

Since adopting Reliance, Polaris has seen a significant increase in QMS user participation. Also, key KPIs are improving —a 50% reduction in CAPA resolution time and a 40% reduction in document revision time.

J.D. Pickett
Manager of quality and operational excellence, POLARIS
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Here is why ETQ Reliance
is the most agile
Cloud-based QMS software available

Connectivity

Linking & data inheritance ensures common data across all applications.

Integration

Industry standard & advanced integration options provide bi-directional data exchange.

External Collaboration

Internal and external parties seamlessly and securely contribute to common workflows.

Contextual Awareness

Location, role, and product-based filtering and security deliver the right information to specific users.

Adaptability

Unlimited flexibility to modify or create new applications with drag-and-drop ease using a codeless design tool & powerful scripting.

Anywhere Access

Take quality into the field, use on any device — and take advantage of taking pictures, recording voice memos or video, geo-location and working offline in remote locations with the mobile app.

Why not take a minute
to find out more about ETQ Reliance QMS software.

FAQ: QMS Software Product Overview

What does QMS stand for, and what does it mean?

QMS stands for Quality Management System. That refers to any system designed to promote quality, increase productivity, improve regulatory compliance and improve worker safety within a manufacturing or industrial context.

What are the pros and cons of using QMS software?

QMS software digitizes the functions of a more traditional QMS based on pen-and-ink records. QMS software (also known as EQMS) has nearly unlimited storage capacity, speed, and responsiveness. This benefit makes it easier and more effective to promote quality within an organization.

What are the most popular quality management software applications?

We can use quality management software for various applications, including document control, audit management, environmental health and safety, nonconformance management, supplier quality management, and more. Nearly every industrial or manufacturing organization needs these applications to some extent.

Can using a QMS improve a company’s KPIs?

Yes. Quality management software tracks progress towards meeting critical quality benchmarks, and tracking is the first step to improvement. In addition, tracking quality throughout the organization allows you to pinpoint areas where it’s lacking, allowing you to iron out production challenges and create better products faster.

Can I integrate quality management software with other enterprise applications?

Yes. QMS software integrates with applications such as CRM, ERP, PLM, MES, SPC and more. APIs allow you to build integrations in areas where they don’t already exist.

How can my external teams collaborate using QMS?

Many quality management systems include built-in identity and access management systems that allow external teams—such as vendors and suppliers—as much controlled access as is required. That makes it easy to share your requirements with other organizations securely.

Can I create an audit trail using quality management software?

Quality management software creates audit trails using its built-in audit management and document control applications. The application sorts and tags data related to various processes and products automatically. When those processes undergo an audit, you’ll be able to retrieve the preexisting audit trail automatically, saving hours or days of effort.

Can I automate processes using QMS software?

With the right QMS software, you’ll be able to automate many of your existing quality management processes. For example, you’ll be able to perform automated analytics on your production queue, automatically initiate an audit in the event of a nonconformance, and automatically assemble and fill out paperwork to create a change request.

What reporting features can I expect from a QMS?

QMS includes detailed reporting and analytics features. Ideally, you’ll be able to assemble a custom dashboard that includes all the metrics you need to keep track of in real-time. Some vendors offer custom reporting when necessary.

What are the different types of QMS?

The most common QMS use cases include document and change control, enterprise and operational risk management, nonconformance management, supply chain quality management and audit management.

What is the best quality management system?

We’re biased towards ETQ Reliance NXG, our flagship cloud-based QMS system with features designed to improve visibility, usability, flexibility, and quality scalability across the entire workforce. With advanced automation, machine learning, artificial intelligence, and a secure online platform, you’ll enjoy a future-proof application suite that helps you elevate every dimension of quality.

What are the benefits of QMS?

QMS allows quality organizations to transform quality from a cost center into a force that drives revenue for the entire business, allowing it to increase customer satisfaction, avoid costly recalls, improve regulatory compliance, and maintain good relationships with vendors and suppliers.

OnDemand: ETQ Reliance NXG

Join Morgan Palmer, ETQ, co-founder and CTO, as he discusses and demonstrates this major new release of ETQ Reliance.

Watch Today