ETQ Reliance

A QMS designed with agility in mind

We believe that a quality management system should adapt to you—not the other way around.

That’s why, for over 25 years, we’ve successfully helped companies—large and small—reach their quality goals.

Not your typical QMS

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40 easy-to-use applications

An award-winning and streamlined user experience for all quality processes

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An agile platform

A mighty engine with the agility to adapt to your business, now and in the future

Cloud-based-saas

Cloud-based
SaaS

Access securely anytime and anywhere

Most popular
applications:

Document Control
Audit Management
Corrective & Preventive Action (CAPA)
Nonconformance Management
21 CFR Part 11
PPAP (Production Part Approval Process)
Supply Chain Quality

Document Control

Quality is having all your docs in a row

  • Collaborative Cloud-based document control.
  • Create, distribute and archive all controlled documents in a single location—anytime, anywhere.
  • Define workflow for procedures and processes—draft, review, approve and make controlled changes.
  • Integrate with other ETQ Reliance® apps—for an overall view of your entire quality process

Audit Management

Let the system deal with audit-related stress

  • Effective and automated— all components of your audit management system in a single location
  • Always audit-ready thanks to complete visibility and control over audit processes, and local and remote access to information
  • Streamlined phases for audit scheduling, assigning, executing and reporting
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality process

Corrective & preventive action (CAPA)

Glitches happen. Make sure they don’t happen again.

  • Quickly and automatically address adverse events
  • Improve accountability and visibility
  • Prioritize, filter, track and execute both internal corrective actions and those involving external suppliers (SCAR).
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality management process

Nonconformance Management

Quality builds brands

  • Manage and track all nonconformities
  • Enforce review and approval workflows
  • Keep track of any deviations from start to completion
  • Integrate customer feedback into nonconformance handling processes
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality management process
  • Integrates with 3rd party systems (e.g. SAP, Oracle)

21 CFR Part 11

Comply with 21 CFR Part 11 requirements including e-signature

  • Capture users’ electronic signatures for each step in the compliance management process
  • Securely bind the authenticated user’s electronic signature automatically
  • Ensure that the user has signed onto the system and exposed their signature via the forced authentication process

PPAP (Production Part Approval Process)

Build trust in suppliers—quality hinges on it

  • Get on the same page—clearly define customer requirements and supplier specifications
  • Effectively manage the approval process for changes to products and processes
  • Enhance your supplier relationship —improve communication and offer quality products—and increase confidence in the supplier’s management systems.
  • Integrate with 3rd party systems (e.g. SAP, Oracle)

Supply Chain Quality

See, solve and strengthen quality across your supply chain.

Suppliers are crucial to your business success; make them an accountable partner in your business processes by automating control and visibility over your supply chain.

  • Minimize risks from the high cost of poor supplier quality
  • Monitor supplier compliance
  • Track supplier goods in real-time
  • Manage nonconformances, delayed delivery
  • Collect supplier rating information
Document Control

Document Control

Quality is having all your docs in a row

  • Collaborative Cloud-based document control.
  • Create, distribute and archive all controlled documents in a single location—anytime, anywhere.
  • Define workflow for procedures and processes—draft, review, approve and make controlled changes.
  • Integrate with other ETQ Reliance® apps—for an overall view of your entire quality process
Audit Management

Audit Management

Let the system deal with audit-related stress

  • Effective and automated— all components of your audit management system in a single location
  • Always audit-ready thanks to complete visibility and control over audit processes, and local and remote access to information
  • Streamlined phases for audit scheduling, assigning, executing and reporting
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality process
Corrective & Preventive Action (CAPA)

Corrective & preventive action (CAPA)

Glitches happen. Make sure they don’t happen again.

  • Quickly and automatically address adverse events
  • Improve accountability and visibility
  • Prioritize, filter, track and execute both internal corrective actions and those involving external suppliers (SCAR).
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality management process
Nonconformance Management

Nonconformance Management

Quality builds brands

  • Manage and track all nonconformities
  • Enforce review and approval workflows
  • Keep track of any deviations from start to completion
  • Integrate customer feedback into nonconformance handling processes
  • Integrate with other ETQ Reliance apps—for an overall view of your entire quality management process
  • Integrates with 3rd party systems (e.g. SAP, Oracle)
21 CFR Part 11

21 CFR Part 11

Comply with 21 CFR Part 11 requirements including e-signature

  • Capture users’ electronic signatures for each step in the compliance management process
  • Securely bind the authenticated user’s electronic signature automatically
  • Ensure that the user has signed onto the system and exposed their signature via the forced authentication process
PPAP (Production Part Approval Process)

PPAP (Production Part Approval Process)

Build trust in suppliers—quality hinges on it

  • Get on the same page—clearly define customer requirements and supplier specifications
  • Effectively manage the approval process for changes to products and processes
  • Enhance your supplier relationship —improve communication and offer quality products—and increase confidence in the supplier’s management systems.
  • Integrate with 3rd party systems (e.g. SAP, Oracle)
Supply Chain Quality

Supply Chain Quality

See, solve and strengthen quality across your supply chain.

Suppliers are crucial to your business success; make them an accountable partner in your business processes by automating control and visibility over your supply chain.

  • Minimize risks from the high cost of poor supplier quality
  • Monitor supplier compliance
  • Track supplier goods in real-time
  • Manage nonconformances, delayed delivery
  • Collect supplier rating information

Codeless Adaptability

See for yourself what everyone’s talking about

Match your quality environment with Reliance in minutes

What customers say:

Since adopting Reliance, Polaris has seen a significant increase in QMS user participation. Also, key KPIs are improving —a 50% reduction in CAPA resolution time and a 40% reduction in document revision time.

J.D. Pickett
Manager of quality and operational excellence, POLARIS
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Here is why ETQ Reliance
is the most agile
Cloud-based QMS available

Connectivity

Linking & data inheritance ensures common data across all applications.

Integration

Industry standard & advanced integration options provide bi-directional data exchange.

External Collaboration

Internal and external parties seamlessly and securely contribute to common workflows.

Contextual Awareness

Location, role, and product-based filtering and security deliver the right information to specific users.

Adaptability

Unlimited flexibility to modify or create new applications with drag-and-drop ease using a codeless design tool & powerful scripting.

Anywhere Access

Take quality into the field, use on any device — and take advantage of taking pictures, recording voice memos or video, geo-location and working offline in remote locations with the mobile app.

Why not take a minute
to find out more about ETQ Reliance.