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Independent System Operator - ISO |
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Quality Management Software Solutions for Independent System Operators |
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EtQ Portal
Energy is a vital resource in today's economy, and corporations like Independent Systems Operators (ISO) play an enormous role in the operation of the electrical power system by monitoring, coordinating, and controlling electrical distribution throughout designated states.
These vital organizations must maintain compliance with both internal and regulatory requirements, such as the North American Electric Reliability Corporation (NERC) and Federal Energy Regulatory Commission (FERC), ensuring that all processes are streamlined and efficient. EtQ is able to provide a solution that can not only meet the compliance demands of ISO organizations, but exceed them through use of automated workflow, integrated systems, and collaboration across the ISO community. The ultimate goal is to identify and mitigate high-risk events, and prevent them using tools EtQ provides.
Below are some examples of how EtQ is able to provide a solution to help benefit ISO organizations:
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Set up and schedule Audits on a regular or ad-hoc basis |
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Generate Corrective Actions and Change Management initiatives based on results of Audit findings |
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Generate a comprehensive Audit Report, detailing all compliance data for NERC, FERC, and internal requirements |
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Utilize enterprise reporting to foster global trending reports across departments and operational areas |
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Identify Corrective Action reports to foster continuous improvement initiatives and global trends from all ISO areas Corrective Action workflow streamline quality processes and shed light on areas of improvement |
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Total Quality Management Solution to streamline operations and better manage organizational resources. |
EtQ Audit Management Software
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EtQ Corrective Action Prevention
CAPA Software
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EtQ has developed a Quality Management Software system for Independent System Operators to help maintain quality to NERC and FERC requirements, while providing a flexible workflow platform to adapt to changing business processes, without programming. |
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Challenges
Facing the Industry |
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Collaborative,
Enterprise Environment
Using EtQ's integration technology, Independent System Operators have the ability to collaborate and improve quality through the sharing of data from one ISO to the next. EtQ's Web-Based Quality Management Software allows limited access points for various locations to share specific data on Quality and Compliance initiatives, and foster preventive actions to improve operations across all ISOs.
Unified
Quality Process
EtQ Centralized Reporting Tool
Too often, business processes
are disconnected, with audits, SOPs and the like
not connected to the next phase
in the record's life cycle. EtQ's
Quality Management Software
allows the process to be linked
automatically and intelligently.
Audit findings are investigated and opened as a Corrective Action if needed. SOPs are
linked to the Employee
Training database, and assignments
are sent. Risk
Assessment tools assess the
risk of records throughout the
process. This unified process
for handling Quality
Management issues results
in an efficient system, where
no time is lost and no problem
overlooked.
Business
System Integration
As more and more business systems are implemented in an organization, the ability to communicate between these systems becomes difficult. As a result, crucial processes are disjointed and often rely on manual "jumping" between systems, which can lead to inefficiencies in the process. EtQ's Quality Management Software features a robust integration layer that allows for information to be passed to and from external systems, widening the scope of the quality process to include other business systems.
EtQ's integration technology can not only integrate at the site level, but connect business systems from one ISO to another. Using Enterprise tools such as the Enterprise Configuration Center, Quality Process can be filtered by ISO, by location, by department or by process and shared from one operator to the next. This coordinated integration allows for increased collaboration and fosters continuous improvement from one ISO to the next.
Advanced
Search and Reporting
Having a system store your documents
and records is often not enough
to ensure quality within a business.
The ability to rapidly retrieve
documents and generate reports
on the state of the quality operations
is a key need within the
industry. EtQ's
Quality Management Software
features advanced tools to search
for documents, create custom views
within the application, and generate
template or ad-hoc
reports. |
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