With a large number of different customers with different needs and demands, big corporations need an efficient means of recording and tracing data pertaining to their customers. EtQ has produced the proper utility that helps you store, trace, and keep track of all your customers and their records.
Customer Complaints Software is designed to facilitate you in creating profiles for each separate customer. Within the module, you are able to store customer information such as the name, contact information, order numbers, and other internal contacts of that specified customer.
The Customer Complaints Software module has made it quick-and-easy to collect information needed in different places pertaining to specific customers. Hence, within other applications such as Supplier Rating, you will find Customer Information subforms that inherit their data from the Customer Complaints module by selecting the appropriate customer name.
EtQ's applications offer
power and simplicity built
on our "Flexible
Workflow" and "Escalation
Management" Engines.
EtQ also features unmatched
utility technology built
to support the monitoring,
data gathering, and reporting
mandated by compliance management.
With EtQ's Escalation,
Delegation,
Data
Rollup and Centralized
Reporting features,
gathering and presenting
status and historical data
from across your organization
is fast and easy. EtQ is
a pioneer in achieving the
next level of quality through
exception reporting. EtQ
Quality Alerts automatically
notifies specific individuals
of recurring events that
you define.
