Conference

Innovation in any industry is all about connections. Connecting to the right products, the right compliance processes, and the right team can mean the difference between regular “operations” and “operational excellence”. EtQ has always prided itself on being a customer-focused organization. We rely on the customer connection to drive innovation, expand the product offering, and further the success of our company and the companies we serve.

This year’s user conference is centered around building the customer connection. We have put together a conference that not only provides you with the tools necessary to maximize your investment in EtQ’s products and services, but gives you knowledge to make better decisions, mitigate risk, and foster continuous improvement. This year, we will be featuring more customer stories and cases from various industries, as well as interactive round table discussions.

At the EtQ User Conference you will:

• Maximize your Investment in EtQ
• Get Hands-on Sessions/Workshops on EtQ Products and Services
• Hear Best Practices from Customers
• Receive Interactive One-on-One Consultation
• Participate in Roundtable Discussions
• Learn New Features and Tools to Help Your Business

Resort

Imagine your next major group conference or special event at Paradise Point Resort & Spa, a lush tropical retreat just minutes from downtown San Diego, north of the San Diego Convention Center and the epicenter of downtown San Diego’s business district.

Set in the middle of San Diego’s beautiful Mission Bay, Paradise Point Resort & Spa is a lush garden and beach escape just minutes from the city’s center. Spread across the island, amid swaying palms and tropical blossoms, Paradise Point is encircled by one mile of white sand; it’s all just minutes from the airport, and famous attractions.

To make reservations at the Resort, please call 1-800-344-2626, or Reserve Online

Be sure to mention the EtQ User Conference to receive the discount rate*. Please make reservations by October 5, 2011 - rates will be subject to change after this date.
*Discounted hotel rate and all applicable taxes and fees are the responsibility of the attendee. Contact the hotel for more information.

Transportation
Transportation Company: Super Shuttle
Price: $11.00 per person, per way
Discount Code: G5D9F
Registration Link: https://www.supershuttle.com/default.aspx?GC=G5D9F
Phone Number: 1-800-blue-van (please make sure to mention the discounted code to receive the discount)

View Resort Map

Schedule

Full Conference Schedule Coming Soon

Sunday, October 23: Welcome Reception 6pm
Monday, October 24: Sessions 8am-4pm, Evening reception to follow
Tuesday, October 25: Sessions 8am-1pm
Wednesday, October 26: Sessions 8am-4pm
Thursday/Friday, October 27-28: Reliance Passport sessions 9am - 5pm

Agenda

Below is a finalized agenda for the upcoming conference

Roundtable Discussions
Customer Connection Session

 Print Version

DAY 1 OPENING SESSION: The Customer Connection - Excellence in Compliance - We will open this year's User Conference with a recap on the year, and talk about how EtQ is driving innovation through a focus on our customer connection. Reliance 9.0 Release: In our Keynote Address, EtQ will unveil the latest release of EtQ Reliance, version 9.0. Get a front row seat into the newest enhancements to the latest release. We will include an overview on Reliance 9.0, plus several in-depth looks at highlighted features of the new release. Reliance 9.0 Highlights: We will continue our in-depth view into EtQ's latest release of Reliance. Best Practices in Life Sciences - A Roundtable Discussion EtQ's Innovation Excellence Awards: Best Practices in Environmental Health and Safety - A Roundtable Discussion EtQ's Innovation Excellence Awards: Best Practices in Food Safety Management - A Roundtable Discussion EtQ's Innovation Excellence Awards: DAY 2 Best Practices in Quality Management - A Roundtable Discussion Best Practices in SAP Integration - A Roundtable Discussion   The Customer Connection - Using EtQ's Resources and the EtQ Exchange Case Study: Johnson & Johnson Global Standardization Best Practices in Enterprise Configuration- A Roundtable Discussion Application Session: Audits and CAPA Application Session: Document Control and Training Best Practices in Administration and Configuration- A Roundtable Discussion DAY 3 Application Session - Enterprise Risk Management Application Session - Supplier Rating and Incoming Inspection Application Session - Enterprise Reporting and KPI Tracking Application Session - Change Management and Project Control Case Study: Teck Metals expansion beyond Quality and EHS Case Study: Kimberly-Clark and QMS/EHS Convergence Roundtable Discussion - EtQ Product Release Schedule Automated Testing using eValidator Maximizing your Technical Support Program DAY 4 & 5: The Reliance Passport The Reliance Passport will be divided into four (4) tracks: Basic, Intermediate, Advanced, and Expert 1. Basic: For those customers who have recently implemented EtQ’s solution and received the initial training, this session serves as both a refresher and accelerator to that training. In this workshop, we will review administration of EtQ Reliance, and then begin to explore more advanced concepts. Learn about conditional business rules, and how to create subforms and extensible tables. Learn more about looking up information for other data sources, and much more. This basic session takes your initial knowledge of Reliance to the next level. 2. Intermediate: Customers who have been using some basic out of the box for a few years, but want to start doing more than out-of-the-box, should sign up for intermediate. In this workshop, we will look at the point where the out of the box ends, and the advanced begins. We will introduce you to EtQScript, our scripting tools that provide an additional layer of functionality. We will provide knowledge on how to make your forms interact on conditional rules, and pull data from other modules and databases. We will also look into utilizing tools like the Enterprise Configuration Center, and parent-child relationships between records. If you want to become an advanced user and start building Reliance with new and innovative applications, this is where you start. 3. Advanced: Advanced is for customers who have been with EtQ Reliance for some years, and have some technical background on how to make the system work for their unique business needs, but need to dig deeper into the solution. In this session, we will work through more complicated scenarios, involving integration, advanced querying and EtQScript, and multi-site implementation. We will also provide scripting examples of common scenarios submitted by the group. 4. Expert: This workshop is reserved for those individuals who have completed all the other training levels and are at the pinnacle of their Reliance expertise. In this session, we will work together to solve complex scenarios and challenges within the customer group. This workshop serves as a group “think-tank” of Reliance experts sharing and collaborating in new and innovative ways. To be a part of this class, you need a strong technical background and advanced expertise in EtQ Reliance.

Innovation Award

Congratulations to our finalists!
Celgene Corporation:
Product Registration Tracking

Oakley Inc:
Integrated Audits and Inspections

US Airways:
Service Difficulty Report and Chronic Component Analysis

Register

The User Conference Value:
EtQ’s User Conference offers its attendees a tremendous value with the knowledge and training offered through interactive workshops, one-on-one consultation, informative sessions, insights into best practices and roundtable discussions.

This comprehensive package provides users with a tremendous resource, worth over $7,000 of knowledge and training at a fraction of the cost. Each attendee will receive:

• A CD of the presentations from the conference with workshop examples
• Reliance Passport attendees receive a workbook on the lessons provided for the sessions

User Conference Pass
The EtQ User Conference is a three-day event, with sessions, receptions and networking throughout.
Dates: Mon-Wed October 24th to October 26th
Cost: $795

Reliance Passport
EtQ offers a two-day event after the User Conference designed to give users advanced training on EtQ Reliance. This training session will cover advanced configurations, use of EtQ Designer (graphical administration interface), reporting and charting, plus answer any questions related to EtQ Reliance. Choose from Beginner, Basic, Intermediate, Advanced, and Case Study Passport training - giving users the ability to receive training based on their Reliance knowledge. The training alone is equal to $7,000 of on-site training, at a fraction of the cost!

The EtQ Reliance Passport includes three (3) days at the EtQ User Conference, plus two (2) additional days of advanced Reliance training.
Dates: Mon-Fri October 24th to October 28th
Cost: $1695 SOLD OUT

Registration
To attend the 2011 EtQ User Conference, you can now register and purchase conference passes online! Online Registration is available at: http://www.etquserconference.com
Note: Note: Credit Card Payments only available online. For payments by check or invoice, please use the form provided in this brochure.

Print Registration
For payments by check or invoice, please use the form provided below.
Registration Form

For all other inquiries, please contact:
Angela Lodico
516.293.0949 x43


Call for Papers
If you are interested in speaking at our 2011 User Conference, or would like to suggest additional session topics, please contact:
Angela Lodico
516.293.0949 x43