About Complaint Management Software
With a large number of different customers with different needs and demands, big corporations need an efficient means of recording and tracing data pertaining to their customers. EtQ has produced the proper utility that helps you store, trace, and keep track of all your customers and their records.
Customer Complaint Management Software is designed to facilitate you in creating profiles for each separate customer. Within the module, you are able to store customer information such as the name, contact information, order numbers, and other internal contacts of that specified customer.
The Customer Complaint Management Software module has made it quick-and-easy to collect information needed in different places pertaining to specific customers. Hence, within other applications such as Supplier Rating, you will find Customer Information subforms that inherit their data from the Customer Complaint Management module by selecting the appropriate customer name.
Customer Complaint Management Software is just one of the dozens of processes EtQ's Quality, Environmental Health and Safety (EHS), and Compliance Management Software streamlines and simplifies. EtQ's Quality, EHS, and Compliance Management Software lets you take full advantage of the familiarity that most of your users already have with a Web browser by providing an interface with which they are already comfortable and productive. Other modules include: Audit Management, Employee Training Software, Corrective Action (CAPA) Software, Risk Assessment Software and more!
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EtQ's applications offer power and simplicity built on our "Flexible Workflow" and "Escalation Management" Engines. EtQ also features unmatched utility technology built to support the monitoring, data gathering, and reporting mandated by compliance management. With EtQ's Escalation, Delegation, Data Rollup and Centralized Reporting features, gathering and presenting status and historical data from across your organization is fast and easy. EtQ is a pioneer in achieving the next level of quality through exception reporting.